UX Research Head, Amazon India & Emerging Markets

Bengaluru, Karnataka, India

Bengaluru, Karnataka

India

New Delhi Area, India

New Delhi Area, India

New Delhi Area, India

PGDM, Marketing
Institute of Management Technology, Nagpur

Bachelor of Engineering (BEng), Electronics and Communication Engineering
Rajiv Gandhi Prodyogiki Vishwavidyalaya
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Bengaluru
Sr Manager, UX Research at Amazon, Jun 2022 - Present · 4 yrs, Bengaluru, Karnataka, India, Leading and managing the UX Research Team for Amazon India & Emerging Markets
Senior User Researcher at Amazon, Mar 2020 - Nov 2021 · 1 yr 9 mos, Bengaluru, Karnataka, Managing research in multiple verticals under CX & SX.
UX Researcher at Amazon, Mar 2018 - Mar 2020 · 2 yrs 1 mo, India, Lead User Researcher for IN Seller Services.
Co Founder at Waycup, Jan 2016 - Jan 2018 · 2 yrs 1 mo, New Delhi Area, India, Co-founded a start-up which leveraged ‘paper cups’ as the unique medium of advertising
Independent Qualitative Researcher at Ipsos, IMRB, Karvy Insights, Jan 2016 - Jan 2018 · 2 yrs 1 mo, New Delhi Area, India, Continued doing research parallelly with my start-up Waycup Independently worked with agencies like Ipsos, IMRB, Karvy Insights, Meraki Research etc. on end to end on research projects Involved right from understanding client's brief, making proposals, developing qualitative research instruments, collecting data through various qualitative methodologies, analysis of data to report drafting and presentations Have research experience in categories like E-commerce, Social Media, Personal Care, Automobile, Textile, Tobacco, Beverage, Travel and Tourism, Consumer Durables etc. and projects which include U&A research, corporate reputation research, consumer segmentation research, product and ad tests, optimization studies etc
Analyst at Blogworks - helping create brands for the future., Sep 2015 - Jan 2016 · 5 mos, New Delhi Area, India, As an analyst, my key role here is to execute customized as well as syndicated researches. The diverse nature of the job includes social media listening & online and mobile research. Have experience using online listening tools like Radian6. Some key reports worked on includes political analysis, ad-hoc studies on prevailing market trends and future trends, brand tracking on social media, measuring the performance of campaigns on social media, real time analysis of events etc.
PGDM, Marketing, Institute of Management Technology, Nagpur
Bachelor of Engineering (BEng), Electronics and Communication Engineering, Rajiv Gandhi Prodyogiki Vishwavidyalaya