Headline

QA Engineer | Salesforce (Sales & Service Cloud) & Android App Testing | Functional, Regression, Integration & API Testing | Agile/Scrum | 6+ Years

About

QA Engineer with 6+ years of experience testing Salesforce (Sales and Service Cloud) and native Android applications for enterprise clients including CVS Health, Charter Communications, HP, and Golden 1 Credit Union. I specialise in end-to-end functional, regression, integration, and API testing within Agile/Scrum teams - from requirement analysis and test design through to defect triage and stakeholder reporting. What I bring: - Testing types: Functional, Regression, Integration, Smoke, Web, Mobile (Android), API/Web Services - Salesforce: Sales Cloud, Service Cloud; profiles, permission sets, roles, record-level security - Tools: JIRA, Rally, Swagger, Claude Code, Cursor - Methodology: Agile Scrum - sprint planning, estimation, daily standups, sprint demos, defect triage - Other: Test planning, RTM preparation, test data management Domain experience across healthcare, telecommunications, and banking / credit union. Based in Bengaluru, India.

Location

Bengaluru

AI stack

claude

gemini

Work experience

QA Engineer at Ascendion, Apr 2021 - Present · 5 yrs 6 mos, Bangalore Urban, Salesforce and mobile QA for enterprise clients, working within Agile/Scrum delivery teams. CVS Health - Salesforce Service & Sales Cloud - Led functional and regression testing for a Service Cloud secure-messaging platform enabling CSRs to respond to member messages with attachments and manage full case lifecycles (create, close, reopen). - Validated the Sales Cloud security model (profiles, permission sets, roles) to enforce record-level isolation between lines of business; created LOB-specific accounts and opportunities as test data. - Authored test plans, test cases, and test result reports from functional requirements; absorbed mid-sprint requirement changes without slipping release dates. Charter Communications - TechMobile Refresh (Android) - Tested the ground-up rewrite of Charter's native TechMobile Android app, verifying integration with existing Charter APIs across incremental Agile releases. - Executed API/web-services testing using Swagger; prepared test data requirement sheets mapped to services and operations. - Owned and maintained the regression suite; executed regression cycles each release and published results to stakeholders. - Delivered sprint and phase demos to the client and internal teams; contributed to effort estimation, resource planning, and RTM preparation. - Partnered with developers and the product owner to troubleshoot defects, clarify feature scope, and drive coverage and quality.

QA Engineer at Transitus NexGen Innovative Solutions, Jun 2019 - Feb 2021 · 1 yr 9 mos, Greater Bengaluru Area, Manual QA across product and digital banking engagements. HP Fiji - Performed functional, integration, regression, and smoke testing for products such as printers, computers, and laptops. - Translated requirements into test scenarios and test cases; logged and tracked defects to closure and prepared test result documentation. Golden 1 Credit Union - Digital Banking - Tested online banking workflows for one of the largest U.S. credit unions, covering internal account transfers, bill payments, and recurring member-to-member transfers. - Designed scenario-based test cases from requirements; executed functional, regression, and smoke cycles and reported defects through closure.

Education

Master of Computer Applications, Computer Applications, COTTON COLLEGE STATE UNIVERSITY