Headline

Lead II - Enterprise Solutions at UST| Salesforce Administrator| Salesforce CRM QA| Dynamics 365 CRM| Helping owners to deliver end clients a smooth product

About

I am a Salesforce Administrator & Software QA professional with hands-on experience in Salesforce configuration, process automation, and software testing across web and mobile applications. My expertise includes custom objects, roles, profiles, permission sets, reports, dashboards, and automation tools like Flows and Process Builder. On the QA side, I’m skilled in manual testing, regression, functional, and end-to-end testing, with strong knowledge of STLC, defect management, and Agile methodology. I’ve worked with tools like Jira, Mantis, Trello, and Test Lodge, and I thrive in fast-paced, collaborative environments where attention to detail and commitment to deadlines are critical. I’m eager to bring my skills to organizations where I can ensure product quality, streamline processes, and contribute to business success.

Location

Indore

Work experience

Lead II - Enterprise Solutions at UST, Oct 2025 - Present · 10 mos

Lead I - Enterprise Solutions at UST, Jun 2022 - Sep 2025 · 3 yrs 4 mos

Application Associate at InfoBeans, Apr 2021 - May 2022 · 1 yr 2 mos, Indore, Madhya Pradesh, India

QA Engineer at InfoBeans, May 2019 - Mar 2021 · 1 yr 11 mos, Madhya Pradesh, India

QA Engineer at Hiteshi Infotech Pvt. Ltd., Jun 2018 - Apr 2019 · 11 mos, Greater Indore Area

QA Engineer at Genesis Technologies India, Sep 2015 - May 2018 · 2 yrs 9 mos, Indore Area, India

Education

Bachelor of Engineering (B.Eng.), Computer Science, Rajiv Gandhi Prodyogiki Vishwavidyalaya