---
title: "Prabuddha Humane - Application Support Engineer in Pune City | Tal"
description: "Meet Prabuddha Humane, Serving Notice Period LWD 31 July| Senior Support Engineer at Optiva Inc. | Telecom BSS/OSS | GCP | GKE | SQL | Linux | Windows | Change Management | Python | Jenkins | Unix | RCA | Prompt Engineering based in Pune City. AI stack includes codex, cursor, and opencode."
image: "https://tal.club/meet/prabuddha-humane-1/share-image"
---

# Prabuddha Humane on Tal

## Headline

Serving Notice Period LWD 31 July\| Senior Support Engineer at Optiva Inc\. \| Telecom BSS/OSS \| GCP \| GKE \| SQL \| Linux \| Windows \| Change Management \| Python \| Jenkins \| Unix \| RCA \| Prompt Engineering

## About

Hello I am Senior Application Support Engineer with 6\+ years of experience in L2 L1 live production support, experience supporting Tier\-1 global telecom operators with 20\+ Global clients, I specialize in ensuring system reliability through Google Cloud Platform \(GCP\), Kubernetes \(GKE\), and automated incident management\. In my current role, I support high\-volume transactional systems \(5M\+ daily requests\) and was recently recognized as "Employee of the Year 2025" for reducing manual troubleshooting effort by 40% through Python automation\. Strong experience in incident management and telecom application maintenance\. Hands\-on expertise in CRM/CSM, Online Charging Systems \(OCS\), telecom billing, TCB/URCS/CPS/NGRC\(Data Gx Gy\), SQL/PLSQL, Oracle, MySQL, Linux \(RedHat/CentOS\), Tomcat, JVM/heap/GC tuning, Windows legacy system to new, REST/SOAP API troubleshooting and monitoring tools \(Zabbix, Grafana, Prometheus, datadog ,TCB, Dynatrace \)\. Strong in RCA, log analysis, ticketing tools \(ServiceNow, Remedy, Jira\) and ITIL processes \(incident, problem and change management\)\. Developed automation scripts \(Python, Bash\) for sanity checks, log parsing and health monitoring, reducing manual effort and improving MTTR\. Proven track record of supporting global customers across APAC/EMEA/US regions, ensuring SLA compliance and optimizing processes \(reduced MNP task from 4hrs to 20min\)\. Skilled in cross\-functional collaboration, knowledge sharing and process documentation\.

## Location

Pune City

## AI stack

codex

cursor

opencode

## Work experience

Application Support Engineer at Optiva Inc\., Feb 2023 \- Present · 3 yrs 6 mos, Pune District

Application Support Engineer at VOIS, Aug 2020 \- Feb 2023 · 2 yrs 7 mos, Pune, Maharashtra, India

## Education

Bachelor of Engineering \- BE, Information Technology, MIT college of engineering

12th HSC, Computer Science, Fergusson College, Pune

[View the original profile](https://tal.club/meet/prabuddha-humane-1)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/prabuddha-humane-1#person",
      "name": "Prabuddha Humane",
      "url": "https://tal.club/meet/prabuddha-humane-1",
      "image": "https://tal.club/meet/prabuddha-humane-1/profile-photo.jpg",
      "description": "Meet Prabuddha Humane, Serving Notice Period LWD 31 July| Senior Support Engineer at Optiva Inc. | Telecom BSS/OSS | GCP | GKE | SQL | Linux | Windows | Change Management | Python | Jenkins | Unix | RCA | Prompt Engineering based in Pune City. AI stack includes codex, cursor, and opencode.",
      "jobTitle": "Application Support Engineer",
      "worksFor": {
        "@type": "Organization",
        "name": "Optiva Inc."
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Application Support Engineer"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Pune City"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "MIT college of engineering"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Fergusson College, Pune"
        }
      ],
      "knowsAbout": [
        "codex",
        "cursor",
        "opencode"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/prabuddha-humane-1#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/prabuddha-humane-1#webpage",
      "url": "https://tal.club/meet/prabuddha-humane-1",
      "name": "Prabuddha Humane on Tal",
      "description": "Meet Prabuddha Humane, Serving Notice Period LWD 31 July| Senior Support Engineer at Optiva Inc. | Telecom BSS/OSS | GCP | GKE | SQL | Linux | Windows | Change Management | Python | Jenkins | Unix | RCA | Prompt Engineering based in Pune City. AI stack includes codex, cursor, and opencode.",
      "dateModified": "2026-07-06T22:36:59.886Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/prabuddha-humane-1#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/prabuddha-humane-1/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/prabuddha-humane-1/profile-photo.jpg",
        "caption": "Prabuddha Humane profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```