VP, Experience Design

Greater Bengaluru Area

London Area, United Kingdom

Bengaluru, Karnataka, India

Pune/Pimpri-Chinchwad Area

Mumbai Metropolitan Region

Bangalore





Master of Business Administration (MBA), Project Management
Sikkim Manipal University - Distance Education

Bachelor of Science (BSc)
Berhampur University
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Accomplished UX Manager with 20 years of experience in driving UX strategy and leading high-performing design teams. Expert in innovative design, workshop facilitation, talent management. Proven ability to mentor and develop UX professionals, fostering a culture of creativity and collaboration. Adept at aligning user experience initiatives with business objectives to deliver impactful results. Core Competencies • UX Strategy and Vision • Leadership, Team Management, and Mentorship • Innovative Design Solutions • Workshop Facilitation and Stakeholder Engagement • Talent Acquisition and Management • User Research and Insights • Cross-functional Collaboration • Prototyping and Usability Testing • Change Management and Process Improvement
Bengaluru
gemini
github copilot
Figma Make
Microsoft Copilot
VP, Experience Design at JPMorgan Chase & Co., Apr 2022 - Present · 4 yrs 5 mos, Greater Bengaluru Area
User Experience Manager at HCL Technologies, Sep 2017 - Dec 2019 · 2 yrs 4 mos, London Area, United Kingdom, • Led JAD sessions with Product & Cross Functional team to capture technical insights, Scope and business aspirations • Adopted Lean UX Model “Discover -> Design -> Validate” focusing on small win over big bang go-live • The Iterative design approaches helped in reducing 50% of time in completing major task such as creating a campaign, booking a spot, on-boarding of products, and company • Establish Agile UI team to develop and retro fitting the reusable components to support development team to have consistent and easy to use product based on business requirements, developing EPIC wise, and creating effective product release roadmap. These protocols resulted in 80% decrease in QA defects in UAT • Leading the process of UX Design auditing & ensure to adhering the design process and guidelines • Represent UX track in various Governance meeting to maintain the quality and status update • Conduct daily UX Standup call - monitor progress and task allocation • Manage end-to-end UX track, estimations, CR Process, UX debt, approval and customer sign off
Sr. Solution Architect - User Experience at HCL Technologies, Feb 2016 - Apr 2022 · 6 yrs 3 mos, Bengaluru, Karnataka, India
Manager - User Experience at Cognizant Technology Solutions, Jun 2014 - Feb 2016 · 1 yr 9 mos, Pune/Pimpri-Chinchwad Area, • Manage offshore UX account for one of world’s most reputed financial client • Conduct Daily scrum call to track and manager deliverables • Contributing to set up UX standards and process to bring consistency for across the projects within the LOB • Walkthrough the design concept with various stakeholders and ensure customer sign off on time • Design Solutions and Deliveries - Deliver end-to-end design solutions considering domain, platform, technical limitations and industry standards. The high level process includes requirement gathering, research, analysis, ideations, design, testing, implementation and support. • Onsite project coordinator - Managed multiple projects at onsite, coordinated with client team (stakeholders/users) and offshore UX Design team to meet the client expectations. • Organization excellence - Actively participation in organizational level activities such as daily operations, resource management, recruitment drives, knowledge sharing and trainings. • Pre-sell Activities - Active participation in business development activities to grow the business. Closely interact with business development team to provide design solutions for upcoming projects.
UX Architect/Manager at Hexaware Technologies, Jun 2012 - Jun 2014 · 2 yrs 1 mo, Mumbai Metropolitan Region, • Conducted multiple UX awareness program to the organization leaders • Involved in UX consulting engagement, client pitching and presales • Deliver end-to-end design solutions considering domain, platform, technical limitations and industry standards. The high level process includes requirement gathering, research, analysis, ideations, design, testing, implementation and support. • Managed talent pool and recruitment process • Conducting UX workshop to different accounts and delivery managers • Managing client and vertical account relationship
Sr. Information Architect at Mphasis, May 2009 - Jun 2012 · 3 yrs 2 mos, Bangalore
Master of Business Administration (MBA), Project Management, Sikkim Manipal University - Distance Education
Bachelor of Science (BSc), Berhampur University