Headline

Consultant at Deloitte USI | Functional Transformation | ServiceNow | IT Project Management | PMO | M&A TSA Exit | ITSM & IT Operations

About

I’ve always been interested in understanding how technology, people and business come together to solve complex problems. That interest has shaped my journey from IT service operations to consulting and technology transformation. I began my career at Orange Business, working in Incident Management and supporting global clients across Unified Communications and IT operations. Working in a 24×7 service environment taught me the importance of structured problem-solving, service delivery, stakeholder coordination and operational excellence. After completing my PGDM in International Business from FORE School of Management, I joined Deloitte USI as a Consultant in Functional Transformation. Currently, I am working on an M&A Transition Services Agreement (TSA) Exit programme, coordinating two critical workstreams: ITSM & IT Operations and Contact Centre. My responsibilities span workstream planning, milestone tracking, RAID management, stakeholder coordination, project governance and execution monitoring, supporting the transition towards independent operations. Always open to meaningful conversations, new perspectives and connecting with people across the technology and consulting ecosystem.

Location

Uttar Pradesh

AI stack

claude code

gemini

openai

perplexity

ChatGPT

Microsoft Copilot

Work experience

Consultant at Deloitte, Jun 2026 - Present · 6 mos, Hyderabad, Working as a workstream project manager on an M&A Transition Services Agreement (TSA) Exit programme, overseeing planning and execution coordination across two key workstreams: ITSM & IT Operations and Contact Centre. Key responsibilities and contributions includes managing project plans, milestones, timelines, deliverables and interdependencies to maintain visibility and alignment across workstreams. Manage RAID (Risks, Assumptions, Issues and Dependencies) logs, action trackers and follow-ups, facilitating timely escalations and issue resolution.

Incident Management Specialist at Orange Business, Aug 2023 - Oct 2024 · 1 yr 3 mos, Gurugram, Haryana, India · Hybrid

Graduate Engineering Trainee at Orange Business, Aug 2022 - Aug 2023 · 1 yr 1 mo, Gurugram, Haryana, India · Hybrid

Education

Master of Business Administration - MBA, International Business and Marketing, FORE School of Management, New Delhi

Negotiation Strategies for Global Business, ESSEC Business School