Headline

HR & Data Analyst | SQL · Power BI · Excel | Turning HR Data into Business Decisions | Open to Analyst Roles

About

I don't just work with data — I make data work. After 4+ years in HR operations, I noticed a pattern: most HR problems are really data problems in disguise. Wrong salary? Data error. High attrition? Hidden in the numbers. Poor onboarding? A process that was never measured. That realization sent me on a path to build real analytical skills — not just to understand the data, but to tell a story with it. Here's what I bring to the table: TOOLS & TECHNICAL SKILLS → SQL (MySQL) — data extraction, joins, CTEs, window functions, subqueries → Power BI — interactive dashboards, DAX, slicers, KPI tracking → Microsoft Excel — PivotTables, VLOOKUP, data modeling, advanced formulas → Data Cleaning, EDA, Reporting & Business Insights PROJECTS → Retail Sales Analysis (SQL): Built a full analytical pipeline on 2,000+ transactions. Identified best-selling months, top customers, peak shift hours, and category revenue using CTEs and Window Functions in MySQL. → HR Attrition Dashboard (Power BI): Tracked attrition KPIs across job roles, salary bands, and tenure cohorts — giving HR leadership a data lens on workforce risk. WHAT I'VE DONE IN HR OPERATIONS (that translates directly to data roles) → Maintained 98%+ data accuracy across 200+ employee records → Resolved 120+ employee queries/month with structured triage systems → Cut documentation errors by ~40% by redesigning onboarding workflows → Delivered zero payroll discrepancies across 5 consecutive cycles → Cleared 3 internal audits — zero observations raised CERTIFICATIONS → Hacker Rank SQL (Basic) — Certified → MBA in HR — NSRIT (Visakhapatnam) → B.Sc. Computer Science — Dr. Lankapalli Bullayya College What makes me different: I understand both the business context AND the data behind it. I've been the person who finds the error in the payroll report — and I know how to build the dashboard that prevents it from happening again. I'm actively seeking roles in: Data Analyst | Reporting Analyst | MIS Analyst | Operations Analyst | Business/HR Analyst If you're looking for someone who combines domain expertise with growing technical skills and a systems-thinking mindset — let's connect. 📩 DM me | 📧 pottarajesh1998@gmail.com | 📞 7095072236

Location

Visakhapatnam

Work experience

Human Resources Specialist at Ryker Constructions, Nov 2025 - Mar 2026 · 5 mos, Visakhapatnam, Andhra Pradesh, India, Cut average HR query resolution time by ~30% within 60 days by redesigning ticket triage workflows — handling ~80 employee issues/month across payroll, policy, and attendance. Delivered zero payroll discrepancies across 5 consecutive cycles by building structured validation checklists for 100+ employee timesheets, leave records, and salary inputs. Achieved full compliance across 3 internal audits — zero observations raised — by maintaining HR documentation SOPs and coordinating with Finance, IT, and Operations through a shared ticketing system.

Human Resources Support Specialist at Sukshetra Infra Projects Private Limited, Aug 2023 - Oct 2025 · 2 yrs 3 mos, Visakhapatnam, Andhra Pradesh, India, Redesigned the new-hire onboarding process for ~50 employees/year using standardized checklists — reducing documentation errors by ~40% and cutting admin back-and-forth to a single handoff. Maintained 98% data accuracy across 200+ employee records (Excel-based HRMS) through quarterly internal audits — serving as the single owner of HR data integrity for the department. Resolved 30+ employee grievances over 2 years with a >90% closure rate at first-level — zero escalations to senior management — by applying structured escalation frameworks and same-day acknowledgment.

Customer Service Specialist at Concentrix, Nov 2020 - Jul 2022 · 1 yr 9 mos, Visakhapatnam, Andhra Pradesh, India, Scored 100% on an external customer service audit — the benchmark for communication, resolution quality, and SLA adherence — while managing 50–60 tickets/day across email and chat. Drove a 20% reduction in escalations within 6 months by building personal troubleshooting playbooks for the team's top recurring issue categories — shared with the broader floor. Cut new hire ramp time by ~2 weeks by leading a structured buddy-system onboarding for 5 joiners — my first formal experience designing a people process from scratch.

Education

Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General, NADIMPALLY SATYANARAYANA RAJU INSTITUE OF TECHNOLOGY

Bachelor's degree, Computer Science, Dr.Lankapalli Bullayya College