Poornanand Chittal on Tal
Headline
AI-Enabled Enterprise Product Manager | Agentic AI | SaaS, GenAI & API-Led Platforms | Building Scalable 0→1 Digital Products | Digital & BFSI Transformation | SPJIMR | Ex-GE Healthcare · Collins Aerospace
About
I build AI-enabled enterprise platforms that transform complex operational workflows into scalable, intelligent, and customer-centric digital products. With 9+ years of experience spanning Product Management, Enterprise SaaS, Workflow Automation, BFSI Transformation, and Engineering-led product innovation, I specialize in building products that sit at the intersection of business strategy, automation, and emerging AI capabilities. Currently, I work on enterprise-scale platforms focused on dispute lifecycle management, intelligent workflow automation, and API-led transformation initiatives across the BFSI ecosystem. My experience includes driving end-to-end product strategy, roadmap ownership, GTM execution, stakeholder alignment, and scalable platform modernization initiatives that deliver measurable operational and customer impact. Over the past few years, I have led and contributed to: • AI-powered SaaS platform development • Generative AI and RAG-enabled product capabilities • Intelligent workflow orchestration and automation • API-first enterprise platforms • Product discovery and roadmap prioritization • Decision intelligence and rules-driven systems • Product-led transformation initiatives • Enterprise stakeholder and executive engagement Before transitioning into Product Management, I worked with organizations such as GE Healthcare and Collins Aerospace, contributing to product engineering and subsystem design initiatives for mission-critical and life-impacting products. That foundation continues to shape my systems thinking, structured problem-solving approach, and ability to bridge technical complexity with business outcomes. I completed my MBA from SPJIMR, where I further strengthened my understanding of business strategy, product thinking, operations, and market-driven execution. I am particularly passionate about the future of: • Enterprise AI adoption • Agentic and workflow-driven AI systems • Intelligent operations platforms • BFSI modernization • Automation-first product ecosystems • AI-enabled decision intelligence • Enterprise digital transformation I enjoy collaborating with cross-functional teams, solving large-scale operational problems, and building products that create measurable business value while improving customer experiences.
AI stack
aistudio
antigravity
claude
gemini
lovable
notebooklm
Work experience
Product Manager at WNS, Mar 2025 - Present · 1 yr 8 mos, Bengaluru, Karnataka, India, Driving AI-enabled workflow automation and enterprise platform transformation across BFSI ecosystems. • Leading product strategy for Card Dispute & Chargeback platforms integrating Mastercard/Visa workflows across enterprise banking operations • Leveraging low-code/no-code platforms such as Appian to orchestrate scalable workflow automation and enterprise process modernization • Designing API-led platform capabilities compatible with CRM systems, Core Banking platforms, and Chargeback ecosystem integrations • Owning roadmap strategy focused on intelligent automation, operational efficiency, and scalable dispute lifecycle transformation • Delivered workflow orchestration and decision automation capabilities that improved straight-through processing efficiency and reduced operational dependency on manual review • Partnering with enterprise stakeholders and leadership teams to drive automation-first SaaS transformation initiatives across digital operations
Product Manager at Accenture, Feb 2023 - Mar 2025 · 2 yrs 2 mos, Hybrid
Electronic Design Engineer at GE Healthcare, Apr 2019 - Nov 2021 · 2 yrs 8 mos, Bengaluru, Karnataka, India
Hardware Design Engineer at Collins Aerospace, Jul 2017 - Mar 2019 · 1 yr 9 mos, Bengaluru, Karnataka, India
Graduate Engineering Trainee at UTC Aerospace Systems, Jul 2016 - Jul 2017 · 1 yr 1 mo, Bengaluru Area, India
Education
Master of Business Administration - MBA, Operations and Supply Chain, SPJIMR SP Jain Institute of Management & Research
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, KLE Technological University - Hubballi (India)
