---
title: "Poornachandra Joshi - Lead – Relationship Managers (Pan India) in Mumbai | Tal"
description: "Meet Poornachandra Joshi, Lead – Relationship Managers (Pan India) | City Head – Mumbai | B2C | Premium Brands | HNI Retention | Parag Milk Foods – Pride of Cows based in Mumbai."
image: "https://tal.club/meet/poornachandra/share-image"
---

# Poornachandra Joshi on Tal

## Headline

Lead – Relationship Managers \(Pan India\) \| City Head – Mumbai \| B2C \| Premium Brands \| HNI Retention \| Parag Milk Foods – Pride of Cows

## About

Results\-driven Sales & Marketing Leader with 20\+ years of progressive experience across premium FMCG, direct selling, and consumer brands\. Currently leading Pan\-India Relationship Managers at Pride of Cows \(Parag Milk Foods\), driving HNI customer retention, revenue, and referral\-led acquisition across India's most premium dairy brand\. Previously served as City Head – Mumbai \(B2C\), where I owned end\-to\-end P&L, led a city team of 38, and consistently hit 100% new customer acquisition targets for 8 straight months while delivering 90% LPD volume growth\. Earlier, spent 11 years at Herbalife International India, leading Karnataka's business development and keeping the state ranked \#1 in growth for 9\+ consecutive years\. I bring a rare combination of strategic thinking, on\-ground execution, team leadership, and a deep understanding of premium brand consumers\. My passion lies in building high\-performance teams, creating loyal customer communities, and delivering measurable growth\.

## Location

Mumbai

## Work experience

Lead – Relationship Managers \(Pan India\) at Pride Of Cows, Jun 2025 \- Present · 1 yr 2 mos, Lead a pan\-India team of 22 Relationship Managers with KRAs of retention, revenue, and referral\-led new acquisition for a premium HNI dairy brand\. Achieved 89% customer retention month\-on\-month for 8 consecutive months\. Delivered 95%–98% revenue retention from the same customer base in 5 out of 8 months\. Resolve high\-value HNI escalations directly and build incentive frameworks to drive referral acquisition\.

City Head Mumbai at Pride Of Cows, May 2024 \- Jun 2025 · 1 yr 2 mos, Owned full P&L for Mumbai; led a city team of 38 \(8 ASMs \+ 30 BDEs\) across online, offline & alternate channels\. Hit 100% new customer acquisition targets for 8 consecutive months \(Oct 2024 – May 2025\)\. Delivered 90% LPD growth \(Nov 2024 – Apr 2025\), strengthening per\-customer revenue contribution\. Executed hyperlocal BTL campaigns and brand activations to grow Pride of Cows visibility across Mumbai micro\-markets\.

Manager Business Development Sales & Comm at Herbalife International India Pvt\. Ltd\., Dec 2012 \- Nov 2023 · 11 yrs, Bangalore Urban, Karnataka, India, Direct Selling Expert : My responsibilities include to support Herbalife Independent Distributors in business via regional & national level events and promotions\. Also Plan & Handle the Events & Promotions for Karnataka State\.

SM at Aviva Life Insurance Company, Aug 2011 \- Nov 2012 · 1 yr 4 mos

## Education

A\.E\.C\.SCHOOL KAIGA

Dr\|\| A\.V\.Baliga College of Commerce, Dharwad University\.

[View the original profile](https://tal.club/meet/poornachandra)

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