Headline

Product Manager | B2B SaaS | B2B2C | Customer Engagement, Growth & AI-Native Products

About

Product Manager with 3+ years driving growth, engagement, and AI-native product strategy in B2B SaaS. At Apxor, I own the product roadmap end-to-end from customer discovery and competitive benchmarking to PRDs, sprint delivery, and post-launch iteration. Partnering closely with engineering, design, and Customer Success to ship features that move retention and expansion metrics (including $250K+ in ARR impact). Before moving into product, I spent time in customer success and marketing engineering roles, which gave me a grounded, customer-first lens on what actually drives adoption and renewal. I'm especially interested in how AI-native features can deepen user engagement without adding friction, and I enjoy translating ambiguous problems into clear, buildable roadmaps. Open to Product Manager roles in growth, and AI-native products.

Location

Hyderabad

AI stack

claude code

claude

lovable

notebooklm

ollama

replit

Work experience

Product Manager at Apxor, Jun 2023 - Present · 3 yrs 5 mos, • Designed an AI-powered analytics bot that lets clients query campaign performance and get diagnostic recommendations conversationaly, cutting analysis time from hours to minutes. • Partnered with Customer Success to map product capabilities to client goals, driving $250K ARR through expansion and retention. • Launched the Floating Action Assistant after diagnosing via first- vs second-session dismissal analysis that users dismiss nudges when their app intent is blocked; built an always available, screen-whitelist-controled surface letting users re-access guidance on their own terms, with no client-side UI dependency. • Shipped dynamic, real-time cohorts to fix a workflow where clients duplicated and relaunched a campaign every day to reach a constantly changing audience; the cohort now auto-updates its own audience, cutting listing-page clutter ~30% so a single use case is no longer scattered across campaigns. • Owned product strategy, roadmap, and delivery across Android, iOS, and Web, shipping to enterprise clients including InstaBIZ, GCash, Porter, and Tanishq, reaching up to 16M+ DAU. • Diagnosed survey fatigue through usage analysis and implemented stop conditions, reducing unnecessary survey triggers ~45% across 5+ enterprise clients. • Designed and launched a self-serve In-App Builder so clients could create and ship their own campaigns without waiting on engineering or a release cycle, taking creation from days to hours. • Prototyped a full ad-click lead-conversion flow using Replit, going from idea to interactive demo through AI prompts and screensh

Customer Success Manager at Apxor, May 2022 - May 2023 · 1 yr 1 mo, • Identified conversion funnel drop-offs and ran 200+ targeted campaigns and surveys across 10+ clients. • Owned SDK onboarding and technical integrations for 30+ enterprise customers, getting clients to value faster with cleaner implementations. • Acted as the voice of the customer, synthesizing feedback and usage insights to influence product roadmap priorities. • Collaborated with Product and Engineering teams to define feature enhancements that improved onboarding success and retention. • Conducted customer training sessions and product workshops to validate product-market fit signals and gather improvement insights. • Partnered with sales teams during renewals and expansion discussions, aligning product capabilities with customer growth goals, maintaining a renewal rate above 90%.

Education

Bachelor of Engineering - BE, Mechanical Engineering, SRKR Engineering College

Diploma of Education, Mechanical Engineering, SIR CRR Polytechnic