Headline

Technical Product Manager | API-First Digital Health & Pharmacy Platforms | IEC 62304 | HIPAA | SNOMED | GenAI & Clinical AI Products | PM with an Engineer’s Brain

About

Over 6+ years across software engineering and product management, I've built products at the intersection of healthcare compliance, clinical workflows, and API ecosystems — with an engineer's brain behind every decision. I started as a software engineer at Cisco (ReactJS, Cisco DNA Center), then moved into product at Tricog Health where I spent 3+ years shipping cardiac diagnostics software — ECG analysis platforms, India's first government-facing STEMI management portal, and a self-serve ECHO report builder that cut a 2-week dev process down to 3 days. What's shaped my product thinking most is the API integration layer. Across Tricog and SignatureRx, I've managed 35+ healthcare enterprise clients end-to-end — building the API documentation, training non-technical teams, and owning technical requirements without dedicated dev support. The insight behind the strategy: doctors won't adopt a new portal. The product has to meet them inside the systems they already use. At SignatureRx, I currently lead product across two digital health platforms — Signature Pharmacy (compliance and operational systems) and SignatureRx (digital prescribing and API ecosystem). Recent work includes a 24,000+ drug SNOMED-mapped database exposed via API, replacing a third-party controlled drug system with an in-house CD Register, and designing a GLP-1 weight loss tracking app from discovery through delivery. What I bring that's harder to find: → Engineering foundation that's real: I read code, write precise API specs, engage dev teams as a peer, and prioritise tech debt because I understand why it matters to the product — not just to engineering → Regulatory depth that ships: IEC 62304, IEC 62366, ISO 14971, CDSCO, HIPAA, GDPR, SOC 2 Type II — not as checkboxes, but as product constraints I design around from day one → API-first product thinking: I've built integration strategies, authored external documentation, and scaled enterprise client ecosystems without a solutions engineering team I'm most effective in B2B healthtech and regulated SaaS environments where the compliance stakes are real and the engineering conversation needs a PM who can keep up. Open to Senior PM roles in digital health, pharmacy tech, or API/platform products — Bengaluru-based, open to permanent remote.

Location

Bengaluru

AI stack

claude code

claude

gemini

lovable

notebooklm

openai

Work experience

Senior Product Manager at SignatureRx, Mar 2025 - Present · 1 yr 6 mos, London Area, United Kingdom, Leading product across two digital health platforms — 💊 Signature Pharmacy (pharmacy compliance and operational systems) and 💻 SignatureRx (digital prescribing and API ecosystem). Focus on: Roadmap ownership, API ecosystem management, and scaling healthtech infrastructure • Drove a build-vs-buy decision to replace a third-party Controlled Drug system with an in-house CD Register — reducing audit preparation time by ~18 hours/week and achieving full data ownership. Currently defining the roadmap for a scanner-based physical stock reconciliation feature. • Built a proprietary drug database of 24,000+ drugs mapped to SNOMED codes, exposed via API to enable compliant digital prescribing across 6 partner platforms. • Defined and own the API integration strategy for 35+ healthcare enterprise clients — enabling clinical staff to prescribe through their existing systems rather than adopting a new portal, directly removing the adoption barrier for non-technical clinical users. Built automated token top-up logic to eliminate manual intervention for high-volume API clients. • Led the migration from a custom non-hosted Ryft integration to an embedded hosted payment flow — reducing support tickets from ~20 to ~1–2 per week. • Built interim Metabase dashboards to unblock Finance, Operations, and Leadership reporting while protecting dev capacity — a deliberate prioritization decision to maintain visibility without competing for engineering bandwidth. • Leading full-cycle design and delivery of a patient-facing GLP-1 weight loss tracking app — dual-sided product serving patient self-tracking and physician outcome monitoring, originating from a discovered gap in clinical visibility.

Product Manager at SandLogic, Nov 2024 - Feb 2025 · 4 mos, Bengaluru, Karnataka, India, Focus on: AI-powered offerings, LLM lifecycle, and translating complex technical requirements - Introduced structured product management practices like PRDs, release notes, and customer communication cadence to a pre-process AI startup, establishing the first product development lifecycle for their AI and LLM-based offerings. - Contributed to scoping an AI-based quality monitoring tool for enterprise call centres, applying product process to an early-stage LLM evaluation workflow.

Technical Program Manager at AlphaSense, Jun 2024 - Nov 2024 · 6 mos, Pune District, Maharashtra, India, - Dashboard Modularization: Owned product definition for migrating a monolithic financial intelligence dashboard to a widget-based micro-app architecture authored PRDs for the extraction of 10 individual widgets, so each widget loads independently without blocking page render. - Product Process Setup: Introduced PRD-driven product processes and structured sprint scoping for the dashboard's technical layer the first time this area had a dedicated product owner.

Technical Product Manager at Tricog Health, Jan 2023 - May 2024 · 1 yr 5 mos, Bengaluru, Karnataka, India, • Built an external API documentation library and a non-technical integration guide enabling sales, customer support, and product specialist teams across 3 functions to independently resolve client integration issues — eliminating developer involvement in client-facing API calls. • Owned product development of India's first government-facing STEMI management portal — conducted on-site user research with physicians across public hospitals to design a minimal-click, data-first interface for time-critical cardiac workflows. Drove adoption across 5 states. • Built a self-serve ECHO report builder with a cm-to-pixel translation layer — enabling the operations team to deliver report customizations without dev involvement, reducing turnaround from 2 weeks to 3 days. • Led 30+ user interviews across India, Philippines, and Africa to surface clinical workflow pain points and inform roadmap prioritization.

Associate Product Manager at Tricog Health, Mar 2022 - Jan 2023 · 11 mos, Bengaluru, Karnataka, India, • Led product ownership of VCARDIA, Tricog's flagship cardiac diagnostic device — defined user personas, conducted customer interviews, and authored MRD, PRD, Predicate Analysis, and User Training documentation across 3 regulatory frameworks. Delivered a high-fidelity prototype guiding engineering development. • Led requirements definition with the AI team for real-time ECG measurement editing, enabling on-the-go diagnosis corrections. • Established a cross-functional production incident process for a Class IIa regulated medical device environment and ran structured RCAs with Engineering, QA, and Operations. • Reduced product support tickets by 20% through systematic L2 analysis, identifying recurring issue patterns and routing root causes into backlog prioritization.

Trainee PM(Full-stack Developer) at Tricog Health, Feb 2021 - Mar 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Enhanced the core case diagnosis platform — improved diagnostic processing throughput from 40% to 63% capacity utilization. • Managed customer API integration requirements — interfaced directly with healthcare clients to gather technical specifications and translate them into developer-ready user stories. • Authored user stories and roadmap contributions for products across India, Philippines, and Africa.

Software Engineer at Cisco, Sep 2019 - Feb 2021 · 1 yr 6 mos, Greater Bengaluru Area, Worked as a software engineer in Cisco Digital Network Architecture (DNAC) Business Group. We model the entire network, from sites and buildings to devices and links, both physical and virtual, across campus, branch, WAN and cloud. I was responsible for the following: - Built features and UI components for Cisco DNA Center using ReactJS, contributing to network device management across campus, branch, WAN, and cloud environments. - Shipped the Dark Mode feature for Cisco DNA Center and delivered UI enhancements across Discovery, Command Runner, License Management, and Network Inventory tools.

Education

Bachelor of Engineering (BE), Electronics and communication engineering, RV College of Engineering

Pre Univiersity, Elementary Education, M.E.S. Vidyasagara Prof. M.P.L.Sastry Pre-University College

Public links

github: https://github.com/Pooja-TR

ptrcreates.wordpress.com: https://ptrcreates.wordpress.com/blog/