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Pooja Pruthi

Simplifying learning | Maximizing performance

Oakville

13+ years of work experience

Scotiabank
Jun 20215 yrs 1 moPresent

Toronto, Ontario, Canada

Provide learning governance oversight to support the Global Compliance Learning Program.
Chartered Professional Accountants of Ontario (CPA Ontario)
Apr 20164 yrs 8 mosNov 2020

Toronto, Canada Area

The key business priorities – regulatory compliance, digital transformation, and premium customer experience – demanded bringing people at different stages of readiness onboard in short period of time. Defined & implemented a self-guided learning ecosystem strategy (including a Knowledgebase, spaced-out practice, and manager/peer support system) and topped it up with a customer conversation model to create a culture of learning while working and consistently delivering a premium customer experience on every single interaction.
Rogers Communications
Apr 201511 mosFeb 2016

Toronto, Canada Area

Designed a learning program strategy (based on Pareto principles) for front-line staff to bring about a seamless transition from the training environment to the job floor.
Workplace Safety & Prevention Services
Aug 20149 mosApr 2015

Toronto, Canada Area

Supported WSPS' Go-To-Market Strategy by strategizing, scoping, costing, and developing custom health & safety blended learning solutions for clients, such as Canadian Space Agency (CSA) and Ontario College of Art and Design (OCAD).
Scotiabank
Feb 20131 yr 7 mosAug 2014

Toronto, Canada Area

Collaborated with businesses and third-party learning partners to implement innovative learning solutions to evangelize productivity-enhancing digital tools, skill advisors to design personalized financial plans, deliver consistent customer experience across all channels, and ensure regulatory compliance.

Education

Delhi School of Economics

Master's degree, Economics

Delhi School of Economics

Delhi University

Bachelor's degree, Economics

Delhi University

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Headline

Simplifying learning | Maximizing performance

About

Passionate L&D professional focused on influencing people’s behaviors and on-the-job environment in alignment with learner preferences and business goals & learning technology adoption. 15+ years of global experience of designing and implementing continuous learning journeys, strategies and ecosystem across industries and domains.

Location

Oakville

Work experience

Senior Manager, Global Compliance, Learning and Development at Scotiabank, Jun 2021 - Present · 5 yrs 1 mo, Toronto, Ontario, Canada, Provide learning governance oversight to support the Global Compliance Learning Program.

Manager, Special Projects & Training at Chartered Professional Accountants of Ontario (CPA Ontario), Apr 2016 - Nov 2020 · 4 yrs 8 mos, Toronto, Canada Area, The key business priorities – regulatory compliance, digital transformation, and premium customer experience – demanded bringing people at different stages of readiness onboard in short period of time. Defined & implemented a self-guided learning ecosystem strategy (including a Knowledgebase, spaced-out practice, and manager/peer support system) and topped it up with a customer conversation model to create a culture of learning while working and consistently delivering a premium customer experience on every single interaction.

Learning Program Manager at Rogers Communications, Apr 2015 - Feb 2016 · 11 mos, Toronto, Canada Area, Designed a learning program strategy (based on Pareto principles) for front-line staff to bring about a seamless transition from the training environment to the job floor.

Sr. Instructional Designer at Workplace Safety & Prevention Services, Aug 2014 - Apr 2015 · 9 mos, Toronto, Canada Area, Supported WSPS' Go-To-Market Strategy by strategizing, scoping, costing, and developing custom health & safety blended learning solutions for clients, such as Canadian Space Agency (CSA) and Ontario College of Art and Design (OCAD).

Instructional Design Specialist at Scotiabank, Feb 2013 - Aug 2014 · 1 yr 7 mos, Toronto, Canada Area, Collaborated with businesses and third-party learning partners to implement innovative learning solutions to evangelize productivity-enhancing digital tools, skill advisors to design personalized financial plans, deliver consistent customer experience across all channels, and ensure regulatory compliance.

Education

Master's degree, Economics, Delhi School of Economics

Bachelor's degree, Economics, Delhi University

Pooja Pruthi - Senior Manager, Global Compliance, Learning and Development in Oakville | Tal