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Pooja Misal

Sr. Java Backend Developer | 8 Yrs IT Exp | Spring Boot · Microservices | Learning Kafka · AWS · Redis · Docker · Kubernetes · AI | Ex-Network Ops → Now Building Scalable Backend Systems

Pune

8+ years of work experience

Hexaware Technologies
Mar 20233 yrs 3 mosPresent

Pune District, Maharashtra, India

- Designed and developed REST APIs and Microservices aligned with business change requests, integrating with Angular frontend and Azure AD B2C (ADB2C) auth service - Built Azure Service Bus messaging solution for on-premises enterprise communication - Optimized SQL queries and managed rollback operations ensuring data integrity across relational databases - Managed end-to-end production release pipeline — Pull Requests, branch management, TeamCity CI/CD, and uDeploy deployments - Prepared RCA documents and led incident review meetings, reducing repeat production issues - Monitored server health and analyzed logs using Linux commands on Tectia infrastructure - Collaborated across onsite/offshore teams in Agile standups with documentation maintained on Confluence - Wrote JUnit test cases and contributed to automation testing initiatives ensuring release stability
GTT
Nov 20211 yr 1 moNov 2022

Pune District, Maharashtra, India

Ø  Managed end-to-end service disconnections and deprovisioning for UK and European enterprise clients, ensuring strict adherence to SLAs. Ø  Configured and managed cross-connects and shared facility orders using the Client Management Database (CMD). Ø  Maintained Tier 1 IP network infrastructure, monitoring high availability and performing rapid troubleshooting to minimize service disruptions Ø  Followed ITIL framework for end-to-end Incident, Problem, Change & Request Management; handled RFC lifecycle coordination across technical and business teams via ServiceNow. Ø  Managed ServiceNow platform (UI modules, dashboards, workflows) to log, track, prioritize, and resolve incidents within SLA timelines, minimizing business impact.
Prompt Personnel
Sep 20201 yr 3 mosNov 2021

Pune Division, Maharashtra, India

Ø  SOC & Network Operations: Monitored NMS for the L1 SOC team; detected and resolved faults in VCG, EoS performance, and connectivity alarms. Ø  Infrastructure Management: Gained hands-on experience with PDH/SDH transmission networks and multi-vendor hardware, including Alcatel, ZTE, ECI, and Tejas MUX.
Lobo Staffing Solutions Private Limited.
Nov 20172 yrs 9 mosJul 2020

Pune District, Maharashtra, India

Ø  Technical Support & Service Delivery: Managed lifecycle of fiber installations and ring insertions; tracked lease-line details via IP/MAC addresses. Ø  Incident Management: Resolved complex broadband, DHCP, and routing issues; managed ticket workflows and RCA reporting via CRM Toolkit and RFO portals and ServiceNow.

Education

D Y Patil institute of engineering and technology ambi

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Headline

Sr. Java Backend Developer | 8 Yrs IT Exp | Spring Boot · Microservices | Learning Kafka · AWS · Redis · Docker · Kubernetes · AI | Ex-Network Ops → Now Building Scalable Backend Systems

About

With 4+ years in Network Operations & Service Delivery, I developed a deep obsession with system reliability, uptime, and performance under pressure. That foundation now makes me a sharper backend developer. For the past 4+ years, I've been designing and building Java-based backend systems at Hexaware Technologies — working across microservices, REST APIs, Spring Boot, JPA/Hibernate . 🔧 Tech I work with daily: → Core Java & Java 8 (Streams, Lambdas, Functional Interfaces) → Spring Boot · Spring MVC · REST APIs → Microservices Architecture · Service Mesh → JPA / Hibernate · MySQL → JUnit · Mockito . Agile / Scrum 💡 What makes me different: → Network Ops background = I write code that considers failure modes, latency, and recovery — not just happy paths → Service Delivery background = I understand SLAs, incident response, and cross-team communication → I don't just write features — I think about how they fail at 3AM 🎯 Currently targeting senior backend/backend lead roles in product-based companies where engineering quality and system design matter. 📩 Open to conversations — DM me or reach out at [poojapratikmisal@gmail.com]

Location

Pune

Work experience

Senior Java Developer at Hexaware Technologies, Mar 2023 - Present · 3 yrs 3 mos, Pune District, Maharashtra, India, - Designed and developed REST APIs and Microservices aligned with business change requests, integrating with Angular frontend and Azure AD B2C (ADB2C) auth service - Built Azure Service Bus messaging solution for on-premises enterprise communication - Optimized SQL queries and managed rollback operations ensuring data integrity across relational databases - Managed end-to-end production release pipeline — Pull Requests, branch management, TeamCity CI/CD, and uDeploy deployments - Prepared RCA documents and led incident review meetings, reducing repeat production issues - Monitored server health and analyzed logs using Linux commands on Tectia infrastructure - Collaborated across onsite/offshore teams in Agile standups with documentation maintained on Confluence - Wrote JUnit test cases and contributed to automation testing initiatives ensuring release stability

Associate Engineer at GTT, Nov 2021 - Nov 2022 · 1 yr 1 mo, Pune District, Maharashtra, India, Ø Managed end-to-end service disconnections and deprovisioning for UK and European enterprise clients, ensuring strict adherence to SLAs. Ø Configured and managed cross-connects and shared facility orders using the Client Management Database (CMD). Ø Maintained Tier 1 IP network infrastructure, monitoring high availability and performing rapid troubleshooting to minimize service disruptions Ø Followed ITIL framework for end-to-end Incident, Problem, Change & Request Management; handled RFC lifecycle coordination across technical and business teams via ServiceNow. Ø Managed ServiceNow platform (UI modules, dashboards, workflows) to log, track, prioritize, and resolve incidents within SLA timelines, minimizing business impact.

Associate Engineer at Prompt Personnel, Sep 2020 - Nov 2021 · 1 yr 3 mos, Pune Division, Maharashtra, India, Ø SOC & Network Operations: Monitored NMS for the L1 SOC team; detected and resolved faults in VCG, EoS performance, and connectivity alarms. Ø Infrastructure Management: Gained hands-on experience with PDH/SDH transmission networks and multi-vendor hardware, including Alcatel, ZTE, ECI, and Tejas MUX.

Associate at Lobo Staffing Solutions Private Limited., Nov 2017 - Jul 2020 · 2 yrs 9 mos, Pune District, Maharashtra, India, Ø Technical Support & Service Delivery: Managed lifecycle of fiber installations and ring insertions; tracked lease-line details via IP/MAC addresses. Ø Incident Management: Resolved complex broadband, DHCP, and routing issues; managed ticket workflows and RCA reporting via CRM Toolkit and RFO portals and ServiceNow.

Education

D Y Patil institute of engineering and technology ambi

Pooja Misal - Senior Java Developer in Pune | Tal