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Pooja Jaiswal

Team Lead at Cognizant

Mumbai Metropolitan Region

11+ years of work experience

Cognizant
Oct 20259 mosPresent

Hyderabad, Telangana, India

Accenture
Jan 20214 yrs 10 mosOct 2025

Hybrid

Accenture
Jan 20212 yrs 6 mosJun 2023

Maharashtra, India

Jul 20173 yrs 7 mosJan 2021

Maharashtra, India

• Managed core Workday HCM functions including hiring, termination, compensation, job profiles, security roles, delegation of tasks, job requisitions, supervisory organizations, cost centers, and location changes • EIBs for bulk data uploads and high-volume transactions, including hires, compensation changes, and job data corrections • Performed manual regression and release testing during Workday updates • Advanced, Matrix, and Composite reports developed calculated fields for enhanced reporting • Maintained compensation packages, plans, grades, and eligibility rules to align with business requirements • Developed SOPs, test scripts, and conducted process documentation reviews to ensure compliance and standardization • Led stakeholder and client communications, managing escalations and ensuring clarity in system changes • Conducted audits for team members, ensuring process adherence and data accuracy • Mentored new joiners and supported junior staff development
Accenture
May 20152 yrs 3 mosJul 2017

Maharashtra, India

• Processed inbound and outbound health claims, verified copay amounts, and checked eligibility against vendor data • Managed client membership updates and resolved queries • Provided floor support to assist team members and ensure smooth operations

Education

Mulund college of commerce

Plan B.com, Human Resources Management/Personnel Administration, General

Mulund college of commerce

20141 yr2015

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Headline

Team Lead at Cognizant

Location

Mumbai Metropolitan Region

Work experience

Team Lead at Cognizant, Oct 2025 - Present · 9 mos, Hyderabad, Telangana, India

HR Service Delivery Analyst at Accenture, Jan 2021 - Oct 2025 · 4 yrs 10 mos, Hybrid

HR Service Delivery Associate at Accenture, Jan 2021 - Jun 2023 · 2 yrs 6 mos, Maharashtra, India

Analyst at Wirpo, Jul 2017 - Jan 2021 · 3 yrs 7 mos, Maharashtra, India, • Managed core Workday HCM functions including hiring, termination, compensation, job profiles, security roles, delegation of tasks, job requisitions, supervisory organizations, cost centers, and location changes • EIBs for bulk data uploads and high-volume transactions, including hires, compensation changes, and job data corrections • Performed manual regression and release testing during Workday updates • Advanced, Matrix, and Composite reports developed calculated fields for enhanced reporting • Maintained compensation packages, plans, grades, and eligibility rules to align with business requirements • Developed SOPs, test scripts, and conducted process documentation reviews to ensure compliance and standardization • Led stakeholder and client communications, managing escalations and ensuring clarity in system changes • Conducted audits for team members, ensuring process adherence and data accuracy • Mentored new joiners and supported junior staff development

Assosiate at Accenture, May 2015 - Jul 2017 · 2 yrs 3 mos, Maharashtra, India, • Processed inbound and outbound health claims, verified copay amounts, and checked eligibility against vendor data • Managed client membership updates and resolved queries • Provided floor support to assist team members and ensure smooth operations

Education

Plan B.com, Human Resources Management/Personnel Administration, General, Mulund college of commerce

Pooja Jaiswal - Team Lead in Mumbai Metropolitan Region | Tal