Headline

Senior Data Analyst - Product Business Operations at ZScaler || Ex- Musigman

About

Senior Data Analyst with 5+ years of experience working across product, revenue, and operations analytics in SaaS, telecom, and pharma. I enjoy building dashboards, data pipelines, and analytics solutions that help teams make better day-to-day decisions. Outside of work, I like spending my free time creating mandala art and unwinding with creative projects.

Location

Sas Nagar

AI stack

codex

claudecode

Work experience

Senior Data Analyst - Product Business Operations at Zscaler, Mar 2025 - Present · 1 yr 6 mos, Mohali, -Built a unified Product 360 analytics platform by consolidating 20+ dashboards into a single source of truth for ARR, pipeline, product adoption, renewals, and customer health. -Developed a Gold Account prioritization model that improved GTM campaign ROI by 25% through data-driven account targeting. -Designed an enterprise Customer Health & Churn model using 200+ customer signals, improving retention by 10% through proactive risk identification. -Created real-time Provisioning Analytics that reduced onboarding cycle time by 30% and enhanced operational visibility. -Developed Supply Chain & Hardware Analytics to optimize inventory planning, shipment tracking, and customer onboarding. -Automated QBR reporting with self-service dashboards, reducing manual effort by 80% and enabling real-time business insights. -Collaborated with Product, Revenue Operations, Customer Success, and GTM teams to deliver analytics that drove revenue growth and operational efficiency.

Apprentice Leader at Mu Sigma Inc., Jan 2024 - Mar 2025 · 1 yr 3 mos, Bengaluru, Karnataka, India

Trainee Decision Scientist at Mu Sigma Inc., Jan 2021 - Jan 2024 · 3 yrs 1 mo

Apprentice at Mu Sigma Inc., Sep 2020 - Jan 2024 · 3 yrs 5 mos

Education

Bachelor of Technology, Computer Science engineering, Chandigarh group of colleges, Jhanjeri, Punjab