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Pooja Rana

Customer Service Representative at Concentrix

Anand

2+ years of work experience

Concentrix
Mar 20201 yr 6 mosAug 2021

Vadodara, Gujarat, India

• Handle many inbound and outbound calls to customers and clients. •Identify the needs of customers, resolve issues, and provide solutions. • Maintain good customer relations. Meet personal targets and work towards meeting team targets.
Tech Mahindra
Feb 20191 yr 1 moFeb 2020

Vadodara, Gujarat, India

• Answering phones from customers professionally and responding to customer inquiries and complaints. • Identifying customers’ needs, clarify information, research every issue and providing solutions.

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Headline

Customer Service Representative at Concentrix

Location

Anand

Work experience

Customer Service Representative at Concentrix, Mar 2020 - Aug 2021 · 1 yr 6 mos, Vadodara, Gujarat, India, • Handle many inbound and outbound calls to customers and clients. •Identify the needs of customers, resolve issues, and provide solutions. • Maintain good customer relations. Meet personal targets and work towards meeting team targets.

Customer Service Representative at Tech Mahindra, Feb 2019 - Feb 2020 · 1 yr 1 mo, Vadodara, Gujarat, India, • Answering phones from customers professionally and responding to customer inquiries and complaints. • Identifying customers’ needs, clarify information, research every issue and providing solutions.

Pooja Rana - Customer Service Representative in Anand | Tal