---
title: "PONSELVAM CHELLAIYA - Senior Technical Associate in Chennai | Tal"
description: "Meet PONSELVAM CHELLAIYA, Senior Technical Associate | Financial Software Systems | Reconciliation & Customer Success Expert based in Chennai."
image: "https://tal.club/meet/ponselvam-chellaiya/share-image"
---

# PONSELVAM CHELLAIYA on Tal

## Headline

Senior Technical Associate \| Financial Software Systems \| Reconciliation & Customer Success Expert

## About

Dedicated and detail\-oriented Senior Technical Associate with over 3\+ years of experience in providing technical support and maintenance for software applications and systems\. Expertise in troubleshooting, incident management, ITIL practices, and performance optimization to ensure seamless production operations\. Demonstrates strong analytical abilities and excels under pressure, consistently resolving issues promptly\. Excellent communication skills with a collaborative approach, enabling effective work with development teams, operations, and end\-users to deliver high\-quality support services\. Currently advancing in a senior role, leveraging extensive experience to drive efficiency and innovation in technical support\.

## Location

Chennai

## Work experience

Senior Technical Associate at FSS, Aug 2024 \- Present · 1 yr 11 mos, Chennai, I am an IT professional with hands\-on experience in the financial domain, currently working on reconciliation \(Recon\) projects where accuracy, performance, and efficiency are key\. My role involves building and optimizing solutions that ensure data consistency, reliability, and compliance for financial processes\.

Programming Analyst at Aaram delvelopers management, Apr 2023 \- Jul 2024 · 1 yr 4 mos, Coimbatore, Dedicated and detail\-oriented Production Support Engineer with 4 years of experience in providing technical support and maintenance for software applications and systems\. Skilled in troubleshooting, incident management, ITIL and performance optimization to ensure seamless production operations\. Strong analytical abilities and adept at working under pressure to resolve issues promptly\. Excellent communication skills with a collaborative approach, capable of working effectively with development teams, operations, and end\-users to deliver high\-quality support services\.

Engineering Trainee at Lgb Forge Limited \- India, Mar 2021 \- Apr 2023 · 2 yrs 2 mos, Coimbatore, Tamil Nadu, India, Thrilled to be growing my expertise in Application Support at LGB Company — working hands\-on with file processing systems and performance optimization\. Passionate about keeping applications running at their best and solving real\-world technical challenges every day

## Education

Bachelor of Engineering, Production Support Engineer, RVS College of Engineering & Technology, Coimbatore

[View the original profile](https://tal.club/meet/ponselvam-chellaiya)

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