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Piyusha Raichura

Deloitte- Senior Consultant | Certified Business Analyst | IIBA - CCBA Trained

Pune District

6+ years of work experience

Deloitte
Dec 20259 mosPresent

• POC Contribution: Contribute to business analysis for an AI-powered self-service analytics platform for a large automotive enterprise, enabling conversational market intelligence and data-driven decision support • Requirement Discovery & BRD Development: Drive end-to-end requirements discovery and author BRD for an AI-powered conversational analytics platform supporting enterprise-wide decision intelligence • Functional Requirement Definition: Define and structure 47+ use cases and functional requirements across descriptive, diagnostic, predictive, and prescriptive analytics layers • Gap Analysis & Scope Enhancement: Execute gap analysis between POC outcomes and target platform scope, identifying enhancements and expanding solution capabilities for scalability and advanced analytics • Persona Design & Access Control Modeling: Design role-based user personas and establish access control frameworks for senior leadership, regional managers, and area sales managers to enable contextual insights delivery • Data Requirement Specification: Translate business requirements into structured data foundation needs covering transactional sales metrics, calendar integration, and knowledge base dependencies • Stakeholder Collaboration & Validation: Collaborate with cross-functional stakeholders and technical teams to validate requirements, manage scope alignment, and ensure seamless business–IT convergence • Solution Refinement & Prototype Integration: Incorporate high-fidelity prototypes into requirement refinement cycles to enhance solution accuracy, usability, and stakeholder alignment
Silicon Stack®
Jul 20255 mosNov 2025

• End-to-End Requirement Discovery: Spearheaded requirements discovery and user story development to integrate GenAI and LLM-based solutions into chatbot and IVR workflows, driving enterprise transformation initiatives • AI Platform Design & Delivery: Orchestrated the design and delivery of AI Assistant and IVR platforms by defining conversational flows, AI workflows, retention logic, and system integration requirements • GenAI Architecture Implementation: Implemented RAG-based GenAI architecture using GPT-4, REST APIs, and PostgreSQL to enable context-aware and scalable AI-driven customer service responses • Data Access & BI Enablement: Engineered structured data access frameworks for databases and BI dashboards to support AI-enabled insights and improve response accuracy while reducing manual dependency • KPI & Performance Engineering: Established predictive KPIs and performance metrics for customer service and sales to enable early churn detection and proactive business engagement • AI Governance & Quality Validation: Validated AI outputs and governed solution quality by identifying behavioural and accuracy gaps, driving continuous enhancements through prioritized backlog management.
Accenture
Apr 20223 yrs 3 mosJun 2025

Pune District, Maharashtra, India

• Gathered and documented over 50 business requirements, ensuring a 10% improvement in project alignment and reducing rework efforts. • Streamlined tracking of 60+ user stories using ADO, improving feature delivery timelines by approximately 12%. • Created detailed BRD's and FRD's, increasing documentation clarity and achieving stakeholder approval on 90% of submissions on the first review. • Facilitated Agile ceremonies, fostering collaboration among cross-functional teams and enhancing sprint planning efficiency by 15%. • Conducted end-to-end unit testing for 20+ workflows, ensuring a 95% defect-free deployment rate in production environments. • Collaborated with stakeholders, aligning on project goals, which enhanced stakeholder satisfaction scores by approximately 20%. • Implemented process improvements for requirement analysis, reducing redundancy by 15% and saving an estimated 30 hours monthly.
Tata Consultancy Services
Sep 20201 yr 8 mosApr 2022

• Analyzed business requirements for 30+ projects, aligning deliverables with client expectations, reducing deviations by approximately 10%. • Managed and tracked user stories for 50+ features, enhancing project visibility and reducing timeline delays by 15%. • Drafted tailored reports for stakeholders, improving reporting accuracy and transparency, with 90% positive feedback on deliverables. • Applied Agile and Scrum methodologies to manage sprints, boosting team productivity and feature delivery efficiency by 12%. • Performed rigorous testing on 10+ modules, ensuring compliance with client standards and a 98% defect-free deployment.
Tata Consultancy Services
Sep 201910 mosJun 2020

• Developed and optimized 15+ data workflows, improving loading times by 20% and enhancing overall system performance. • Conducted unit and integration testing for 10+ core modules, achieving a 95% defect-free rate post-deployment. • Collaborated with the team to deliver solutions that aligned with business goals, improving user satisfaction scores by 15%. • Monitored system performance, resolving issues that reduced downtime by 10% and improved operational efficiency. • Documented technical specifications and user manuals, ensuring 100% compliance with project and audit requirements.

Piyusha’s AI Stack

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codex
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Education

Sant Gadge Baba Amravati University, Amravati

Bachelor of Engineering - BE

Sant Gadge Baba Amravati University, Amravati

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Headline

Deloitte- Senior Consultant | Certified Business Analyst | IIBA - CCBA Trained

About

I am a Certified Agile Business Analyst. IIBA -CCBA Trained. *BUSINESS ANALYSIS ✔Software Development Life Cycle (SDLC) in both Waterfall and Agile methodology. ✔Conduct Gap Analysis (AS-IS and TO-BE )\​Scope Analysis\​Impact Analysis ✔Analyzes and verifies requirements for its completeness, consistency, and feasibility ✔Develops and conduct peer reviews of the business requirements ✔Requirement Elicitation/Gathering, analyzes, specifies, and validates the business needs of stakeholders ✔Creating functional specification documents (BRD/Use Cases/SRS/FRD/FSD). ✔Handling Change Requests. ✔Functional Testing, UAT, Acceptance Testing, Creating Prototypes (wireframes). ✔Business Process Modelling, Figma, Flowcharts. ✔Understanding of product management. ✔Work closely with Sprint Teams and monitor deadlines. ✔Convert business needs to user stories ✔Work on User Stories and Acceptance Criteria and make sure they meet the Definition of Done. ✔Implementing Agile Practices and Scrum Framework in our Team. *INTERPERSONAL SKILLS ✔Strong & clear verbal\​written communication ✔Effective presentation documentation skills. ✔Experienced in stakeholder management. ✔Analytical approach to problem-solving ✔Ability to work with multiple teams globally TOOLS ✔Jira ✔ADO ✔MS (Word, Excel, Power point) ✔SQL

Location

Pune District

AI stack

codex

cursor

Work experience

Senior Consultant at Deloitte, Dec 2025 - Present · 9 mos, • POC Contribution: Contribute to business analysis for an AI-powered self-service analytics platform for a large automotive enterprise, enabling conversational market intelligence and data-driven decision support • Requirement Discovery & BRD Development: Drive end-to-end requirements discovery and author BRD for an AI-powered conversational analytics platform supporting enterprise-wide decision intelligence • Functional Requirement Definition: Define and structure 47+ use cases and functional requirements across descriptive, diagnostic, predictive, and prescriptive analytics layers • Gap Analysis & Scope Enhancement: Execute gap analysis between POC outcomes and target platform scope, identifying enhancements and expanding solution capabilities for scalability and advanced analytics • Persona Design & Access Control Modeling: Design role-based user personas and establish access control frameworks for senior leadership, regional managers, and area sales managers to enable contextual insights delivery • Data Requirement Specification: Translate business requirements into structured data foundation needs covering transactional sales metrics, calendar integration, and knowledge base dependencies • Stakeholder Collaboration & Validation: Collaborate with cross-functional stakeholders and technical teams to validate requirements, manage scope alignment, and ensure seamless business–IT convergence • Solution Refinement & Prototype Integration: Incorporate high-fidelity prototypes into requirement refinement cycles to enhance solution accuracy, usability, and stakeholder alignment

Senior Business System Analyst at Silicon Stack®, Jul 2025 - Nov 2025 · 5 mos, • End-to-End Requirement Discovery: Spearheaded requirements discovery and user story development to integrate GenAI and LLM-based solutions into chatbot and IVR workflows, driving enterprise transformation initiatives • AI Platform Design & Delivery: Orchestrated the design and delivery of AI Assistant and IVR platforms by defining conversational flows, AI workflows, retention logic, and system integration requirements • GenAI Architecture Implementation: Implemented RAG-based GenAI architecture using GPT-4, REST APIs, and PostgreSQL to enable context-aware and scalable AI-driven customer service responses • Data Access & BI Enablement: Engineered structured data access frameworks for databases and BI dashboards to support AI-enabled insights and improve response accuracy while reducing manual dependency • KPI & Performance Engineering: Established predictive KPIs and performance metrics for customer service and sales to enable early churn detection and proactive business engagement • AI Governance & Quality Validation: Validated AI outputs and governed solution quality by identifying behavioural and accuracy gaps, driving continuous enhancements through prioritized backlog management.

Senior Business Analyst at Accenture, Apr 2022 - Jun 2025 · 3 yrs 3 mos, Pune District, Maharashtra, India, • Gathered and documented over 50 business requirements, ensuring a 10% improvement in project alignment and reducing rework efforts. • Streamlined tracking of 60+ user stories using ADO, improving feature delivery timelines by approximately 12%. • Created detailed BRD's and FRD's, increasing documentation clarity and achieving stakeholder approval on 90% of submissions on the first review. • Facilitated Agile ceremonies, fostering collaboration among cross-functional teams and enhancing sprint planning efficiency by 15%. • Conducted end-to-end unit testing for 20+ workflows, ensuring a 95% defect-free deployment rate in production environments. • Collaborated with stakeholders, aligning on project goals, which enhanced stakeholder satisfaction scores by approximately 20%. • Implemented process improvements for requirement analysis, reducing redundancy by 15% and saving an estimated 30 hours monthly.

Business Analyst at Tata Consultancy Services, Sep 2020 - Apr 2022 · 1 yr 8 mos, • Analyzed business requirements for 30+ projects, aligning deliverables with client expectations, reducing deviations by approximately 10%. • Managed and tracked user stories for 50+ features, enhancing project visibility and reducing timeline delays by 15%. • Drafted tailored reports for stakeholders, improving reporting accuracy and transparency, with 90% positive feedback on deliverables. • Applied Agile and Scrum methodologies to manage sprints, boosting team productivity and feature delivery efficiency by 12%. • Performed rigorous testing on 10+ modules, ensuring compliance with client standards and a 98% defect-free deployment.

Developer at Tata Consultancy Services, Sep 2019 - Jun 2020 · 10 mos, • Developed and optimized 15+ data workflows, improving loading times by 20% and enhancing overall system performance. • Conducted unit and integration testing for 10+ core modules, achieving a 95% defect-free rate post-deployment. • Collaborated with the team to deliver solutions that aligned with business goals, improving user satisfaction scores by 15%. • Monitored system performance, resolving issues that reduced downtime by 10% and improved operational efficiency. • Documented technical specifications and user manuals, ensuring 100% compliance with project and audit requirements.

Education

Bachelor of Engineering - BE, Sant Gadge Baba Amravati University, Amravati