About
{ "AMPED": [ "Agentic AI", "Marketing", "Personalization", “Evaluation”, "Data" ] } About ~/Piyush: Hacker‑architect and open‑source evangelist with 20+ years of experience scaling India’s largest travel and commerce platforms at (MakeMyTrip, AHPL, NexTag, Droom). I specialize in building large-scale, high-performance systems, cloud-native platforms, and modern data products. At MakeMyTrip, I’ve tackled some of the most complex challenges in India’s online travel space—developing data-driven services for personalization, context-aware mobile experiences, customer segmentation, drop-off retargeting, and behavioral offer communication pipelines. Key Highlights: • Build the core for DevOps, InfoSec, Data Platform & Data Science teams at MakeMyTrip from ground zero! • Setting up co-location IDCs with Active-Active DR sites for India’s No. 1 OTA • Developing Data Products on Big Data Analytics Platforms Core Focus Areas: * AI and Agentic AI Workflows * Personalization at scale (hyper-personalization, user context modeling & Marketing Tech stack) * Data Platforms, Streaming Infrastructure * AI Evaluation Frameworks and Observability * Travel Planning AI Agents • …Generation G: Gamification engineer, building systems & creating teams Led MakeMyTrip’s strategic initiatives in personalization and recommendations, powered by robust data services and a modern Big Data platform. Also, an active member of FOSS communities in Delhi/NCR & Bangalore and has been actively speaking in various events like ET Martech, GEN‑AI Conclave, Devopsdays, OSSCamps, PyCon etc.including TEDx 🏅 IDC CIO100 ‘AWS Special Award’ (2024) – Recognized among India’s top 100 tech leaders for architecting MakeMyTrip’s cloud-native data platform and GenAI stack. 🏆 Databricks Data + AI World Tour ‘Disruptive Innovation’ Award (2023) – Honored for pioneering a Lakehouse-driven approach to hyper-personalized, “travel-smarter” customer journeys. Always a hacker at heart—constantly solving problems and experimenting with emerging technologies. Let’s connect. If you’re building the future of travel, agentic workflows, or hyper-personalized customer experiences—or just want to riff on big data, Agentic AI, and open-source—drop me a note.
