Headline

Product Manager @AmexGBT | AI & GenAI Products | SPJIMR | Ex- Paytm, Mahindra

About

I build AI-powered products that solve real problems at scale, with 5 years of experience spanning fintech, electric mobility, and enterprise travel tech. Currently a Product Manager at American Express Global Business Travel, where I own GenAI and intelligent reporting products within the travel tech space. My product journey spans fintech (Paytm), electric mobility (Mahindra Electric), and enterprise travel — with a thread of data science, ML, and now LLM-driven product management running through it. I hold an MBA from SPJIMR Mumbai (ranked 1st in Minor - Information Management) and a B.Tech in Computer Science from BML Munjal University, where I studied on a full merit scholarship. I also led tech and product for MindVit, a mindfulness-focused startup — which sits at the intersection of product thinking and mental health. Outside work: travelling, music, movies, and the firm belief that happiness is a choice :)

Location

Gurugram

AI stack

claude code

claude

openai

claudecode

ChatGPT

Figma Make

Work experience

Product Manager 2 at American Express Global Business Travel, Jul 2024 - Present · 2 yrs 3 mos, Gurugram, Building the next generation of AI-powered client reporting products for global travel management at Egencia. Driving AI-led modules for conversational UI, chat-based interactions, MCP tools, agents, benchmarking, and insights. Actively leveraging agentic AI tools like Claude CODE to accelerate discovery, analyze data, improve design iterations, and enhance decision making.

Product Manager at Paytm, Jun 2023 - Jul 2024 · 1 yr 2 mos, Noida, Uttar Pradesh, India, Oversaw retention of 30Mn+ merchants across mobile app, web dashboard, and POS machines. Led products like Rupay Credit Card, A/c Reactivation & Deactivation, Chargeback, Settlement Settings, Refunds, Risk Hold, Invoices & Reports, among others. Drove user engagement, reduced churn, and boosted key metrics.

Assistant Manager - Data science, B2B Product Management at Mahindra Group, Aug 2019 - Apr 2021 · 1 y 8 mo, Bengaluru, Part of Mahindra’s Electric Mobility division. Supported top clients like Uber, Flipkart, and Amazon with analytics, dashboards, and ad-hoc analysis for EVs in their fleets. Led analytics for pilot runs of electric 3W Treo in 5 APAC countries. Conceptualized products like Charging Stations Planner and Driver Scorecard, leveraging data analytics, cloud, and machine learning.

Junior Consultant at Kanvic Consulting, Jan 2019 - Jul 2019 · 6 mo, Gurgaon, Haryana, India, Performed advanced analytics for clients, achieving a 30% increase in visitors through SEO improvements and website revamp. Led CMS development and UI update for Kanvic's website. Automated Performance Excellence tool for listed Indian companies. Conducted Tableau training for colleagues at Kanvic Consulting.

Education

Global Fastrack Program, Business Administration and Management, General, Esade

PGDM, Business Administration and Management, General, SPJIMR SP Jain Institute of Management & Research

BTech, Computer Science, BML Munjal University