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Piyush Kumar

SRE & DevOps Engineer | Windows Infra, AD/Exchange | AWS, Azure, Linode Cloud | DevSecOps | PowerShell/Python | Monitoring (Grafana/Prometheus/ELK) | Engineering Lead @ Persistent system | Ex-DXC/Microland

Pune District

6+ years of work experience

Persistent Systems
Oct 20259 mosPresent

Pune District, Maharashtra, India

DXC Technology
Jan 20222 yrs 7 mosJul 2024

Bengaluru, Karnataka, India

~Responsible for monitoring Incident activity to rectify the issue of the End user. ~Resolving ratio 98-99%, reviewing the escalated incident from Tier 1 from various countries, analyzing the root cause of the issue & resolving the issue. ~Determine issues on Azure resources. ~Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services and end User Services across all related technologies. They include but are not limited to servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, data center technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services, and Technical Service Desk. ~Create VMs & manage over Hyper V & Azure. ~ Assist in developing infrastructure documentation, such as incident logs and records. ~Configure VMS, manage & upgrade VM. ~Responsible for creating resources on the AZURE cloud. ~Identify & analyze the HAR & event viewer logs. ~Closely work with the SRE team to achieve customer requests. ~Assisting customer in PowerShell, Kusto, Visual Studio code, Prod Server, connecting to cluster, HRE tenant, VPN (MSFTVPN, Global Protect, Azure VPN) Azure cluster, Azure server, Azure subscriptions, SSH, RDP: proxy, firewall, Microsoft tools like O365, Teams, SharePoint, View roles from AD.
i-Source Infosystems Pvt. Ltd.
Dec 20212 mosJan 2022

Bengaluru, Karnataka, India

on-prem, hybrid cloud
Microland Limited
Jan 20211 yrDec 2021

Bengaluru, Karnataka, India

Supported internal IT infrastructure, managed users via AD, and executed incident requests and escalation processes. Configured and troubleshot Outlook, SharePoint, Teams, and file shares via remote desktop sessions. Maintained patch compliance across servers and laptops using internal WSUS/SCCM tools. Handled server reboots, L1-L2 server alerts, and escalation to vendor partners when needed. Worked on AWS EC2, IAM user policy assignments, S3 backup configurations, and security groups. Performed L2 user onboarding/offboarding, group policy assignments, mailbox migration coordination. Assisted in Azure AD join and license-based access provisioning. Logged and resolved incidents via ServiceNow and other internal support tools. Key Tools: AWS (EC2, IAM), Azure AD, ADUC, Outlook Admin, SCCM, ServiceNow, Teams, SharePoint
Circutek
Jul 20191 yr 6 mosDec 2020

Bengaluru, Karnataka, India

Provided desktop and hardware-level support (Wi-Fi, printing, BIOS configs, display faults) to local users. Installed and configured antivirus, patched OS, and supported software installation via scripts. Monitored hardware health, user login issues, and slow system performance, resolved with minimal downtime. Handled password resets, account lockouts, device inventory tracking, and monthly IT audit preparation. Assisted in initial LAN and Wi-Fi setup, routing and switch management at the branch office. Key Tools: Active Directory, Antivirus Console, Windows Logs, BIOS Tools, LAN/Wi-Fi Tools

Piyush’s AI Stack

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github copilot
langchain
langchain
ollama
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openai
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Headline

SRE & DevOps Engineer | Windows Infra, AD/Exchange | AWS, Azure, Linode Cloud | DevSecOps | PowerShell/Python | Monitoring (Grafana/Prometheus/ELK) | Engineering Lead @ Persistent system | Ex-DXC/Microland

About

Engineering Lead with 6+ years of blended experience across Circutek, Microland, DXC Technology, Freelance SRE/DevOps Consulting, and now Persistent Systems (Proofpoint). I specialize in SRE, DevOps, DevSecOps, Cloud Platforms, Enterprise Windows Infrastructure, Monitoring, and Security Compliance. From managing large-scale AD/Exchange environments to building full DevOps/DevSecOps pipelines, and from cloud migrations to SOC 2 / ISO27001 readiness—I’ve worked across the entire infrastructure lifecycle. My freelance experience (June 2024 – August 2025) strengthened my end-to-end ownership skills by delivering: • DevOps & DevSecOps automation • SOC2 & ISO 27001 control implementation • Linode, AWS & Azure cloud management • Git version control & CI/CD pipelines • O365 tenant setup & Azure AD identity management • Application & DB migration for clients • Scripting, automation & monitoring setup Currently at Persistent (Proofpoint) as an Engineering Lead – SRE, where I focus on: • Reliability engineering (SLIs/SLOs, MTTR reduction) • Distributed systems (Kafka, DynamoDB) • Windows/AD/Exchange infra • AWS/Azure cloud operations • PowerShell/Python automation • Monitoring (Prometheus, Grafana, CloudWatch, ELK) • Security controls, IAM, and infra hardening 🔥 Core Skills SRE & DevOps: SLIs/SLOs, CI/CD, automation, observability, reliability Cloud: AWS, Azure, Linode Windows Infra: AD, Exchange, DNS, DHCP, GPO DevSecOps: IAM, security controls, hardening, SOC2/ISO Scripting: PowerShell, Python, Bash Monitoring: Grafana, Prometheus, CloudWatch, ELK Distributed: Kafka, DynamoDB IT Ops: On-call, RCA, migrations, ITIL 🎯 Current Focus Cloud architecture • Distributed systems • DevSecOps automation • SRE scaling • Security compliance • Infra modernization.

Location

Pune District

AI stack

github copilot

langchain

ollama

openai

Work experience

Engineering Lead at Persistent Systems, Oct 2025 - Present · 9 mos, Pune District, Maharashtra, India

Sr Analyst III Infrastructure Services (Tier 2) at DXC Technology, Jan 2022 - Jul 2024 · 2 yrs 7 mos, Bengaluru, Karnataka, India, ~Responsible for monitoring Incident activity to rectify the issue of the End user. ~Resolving ratio 98-99%, reviewing the escalated incident from Tier 1 from various countries, analyzing the root cause of the issue & resolving the issue. ~Determine issues on Azure resources. ~Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services and end User Services across all related technologies. They include but are not limited to servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, data center technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services, and Technical Service Desk. ~Create VMs & manage over Hyper V & Azure. ~ Assist in developing infrastructure documentation, such as incident logs and records. ~Configure VMS, manage & upgrade VM. ~Responsible for creating resources on the AZURE cloud. ~Identify & analyze the HAR & event viewer logs. ~Closely work with the SRE team to achieve customer requests. ~Assisting customer in PowerShell, Kusto, Visual Studio code, Prod Server, connecting to cluster, HRE tenant, VPN (MSFTVPN, Global Protect, Azure VPN) Azure cluster, Azure server, Azure subscriptions, SSH, RDP: proxy, firewall, Microsoft tools like O365, Teams, SharePoint, View roles from AD.

System Engineer at i-Source Infosystems Pvt. Ltd., Dec 2021 - Jan 2022 · 2 mos, Bengaluru, Karnataka, India, on-prem, hybrid cloud

System Administrator (L2) at Microland Limited, Jan 2021 - Dec 2021 · 1 yr, Bengaluru, Karnataka, India, Supported internal IT infrastructure, managed users via AD, and executed incident requests and escalation processes. Configured and troubleshot Outlook, SharePoint, Teams, and file shares via remote desktop sessions. Maintained patch compliance across servers and laptops using internal WSUS/SCCM tools. Handled server reboots, L1-L2 server alerts, and escalation to vendor partners when needed. Worked on AWS EC2, IAM user policy assignments, S3 backup configurations, and security groups. Performed L2 user onboarding/offboarding, group policy assignments, mailbox migration coordination. Assisted in Azure AD join and license-based access provisioning. Logged and resolved incidents via ServiceNow and other internal support tools. Key Tools: AWS (EC2, IAM), Azure AD, ADUC, Outlook Admin, SCCM, ServiceNow, Teams, SharePoint

Technical Support Engineer at Circutek, Jul 2019 - Dec 2020 · 1 yr 6 mos, Bengaluru, Karnataka, India, Provided desktop and hardware-level support (Wi-Fi, printing, BIOS configs, display faults) to local users. Installed and configured antivirus, patched OS, and supported software installation via scripts. Monitored hardware health, user login issues, and slow system performance, resolved with minimal downtime. Handled password resets, account lockouts, device inventory tracking, and monthly IT audit preparation. Assisted in initial LAN and Wi-Fi setup, routing and switch management at the branch office. Key Tools: Active Directory, Antivirus Console, Windows Logs, BIOS Tools, LAN/Wi-Fi Tools