Headline

Immediate joiner || IT Analyst | VM-Ware | VSphere | ESXI | Overseeing VMware Administration and Windows Server Administration

About

With over 9 years of experience in IT infrastructure and end-user support, I am currently working as an IT Analyst with a strong focus on delivering efficient Service Desk operations and technical support. I specialize in troubleshooting, incident management, and ensuring minimal downtime for end users while maintaining high service standards. My experience includes handling L1/L2 support activities such as user account management, system configuration, patching, and monitoring across enterprise environments. I have hands-on expertise in virtualization technologies like VMware and Hyper-V, which helps me efficiently diagnose and resolve infrastructure-related issues impacting users. I actively collaborate with network, storage, and application teams to ensure quick resolution of incidents and seamless IT operations. Additionally, I leverage PowerShell scripting and tools like LoginAM to automate repetitive tasks, improve response times, and enhance overall service efficiency.

Location

Pune Division

Work experience

Senior Software Engineer at Volkswagen Group Digital Solutions [India], Dec 2024 - Dec 2025 · 1 yr 1 mo, Pimpri Chinchwad, Maharashtra, India, At Volkswagen Group Digital Solutions, I played a key role in overseeing VMware vCenter Server operations, focusing on configuration, patching, and monitoring. I automated routine tasks with PowerShell scripts to enhance operational efficiency and collaborated with network and storage teams to configure and troubleshoot storage solutions. My hands-on experience with LoginAM tool and server virtualization using VMware and Hyper-V contributed to resource optimization and streamlined processes.

Sr Software Engineer at Volkswagen Group Digital Solutions [India], Dec 2024 - Dec 2025 · 1 yr 1 mo, Pune District, Maharashtra, India

System Engineer at Tata Consultancy Services, May 2021 - Aug 2024 · 3 yrs 4 mos, Nagpur, Maharashtra, India, In my role at Tata Consultancy Services, I specialized in providing comprehensive IT infrastructure support, focusing on minimizing downtime and enhancing service reliability. I effectively managed L2 escalations related to various technologies, including Windows OS and Office 365. My hands-on experience with server virtualization and Active Directory management allowed me to contribute significantly to the organization's operational efficiency.

Information Technology Administrator at Ankit Pulps & Boards Pvt. Ltd., Nov 2019 - Apr 2021 · 1 yr 6 mos, Nagpur, Maharashtra, India, In my role as an Information Technology Administrator at Ankit Pulps & Boards Pvt. Ltd., I specialized in VMware technologies and server virtualization. I was responsible for deploying and managing VMware Virtual Machines, as well as creating resource pools and templates. Additionally, I developed detailed procedures for system configurations and troubleshooting, ensuring smooth operations within the IT infrastructure. My hands-on experience in building a Linux application hosting server was pivotal in deploying a CRM application in production.

Health and well-being at Career Break, Feb 2019 - Oct 2019 · 9 mos, Nagpur, Maharashtra, India, During my career break, I focused on prioritizing my health and overall well-being. This time allowed me to recover fully, build resilience, and regain long-term stability. I also stayed connected with industry trends and maintained my technical knowledge. I am now refreshed, focused, and fully prepared to return to a professional role with renewed energy and commitment.

Desktop Support Technician at Nice Software Solutions Pvt. Ltd., Nov 2017 - Jan 2019 · 1 yr 3 mos, Nagpur, Maharashtra, India, At Nice Software Solutions Pvt. Ltd., I played a pivotal role in enhancing user experience by configuring BI applications and ensuring system reliability. My responsibilities included daily monitoring of On-Prem, Cloud, and Remote Access systems, as well as assisting in the migration of VDI solutions to AVD. This not only reduced costs but also improved remote accessibility for users, contributing to a 15% increase in client satisfaction.

Education

Bachelor's degree, Computer Science, Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur

High School Diploma, Computer Engineering, Maharashtra State Board of Technical Education (MSBTE)