Piyush Mehra profile photo 1 on Tal

Piyush Mehra

Process Associate @ Sun Life | Optimizing Payout Annuity Process

New Delhi

5+ years of work experience

Sun Life
Jun 20251 yr 2 mosPresent

Hybrid

Sun Life
Mar 20241 yr 3 mosMay 2025

Gurugram

Aston Carter
Sep 20236 mosFeb 2024

Gurugram

Amazon
Jan 20221 yr 7 mosJul 2023

New Delhi

I excelled in managing customer orders and claims at Amazon, ensuring efficient service delivery. • Developed expertise in customer service and support, enhancing overall customer satisfaction. • Streamlined order management processes, contributing to operational efficiency. • Strengthened conflict resolution skills through effective negotiation with customers.
CARS24
Oct 20201 yr 2 mosNov 2021

India

I successfully contributed to the pre-owned car sales process at CARS24, focusing on customer satisfaction and seamless transactions. • Assisted customers in navigating the buying and selling of pre-owned cars, ensuring a smooth experience. • Enhanced my negotiation and communication skills while working closely with clients to meet their automotive needs. • Gained valuable insights into the automotive industry and customer service best practices.

Education

University of Delhi (DU)

Bachelor of Arts - BA, Art/Art Studies, General

University of Delhi (DU)

20194 yrs2023

High School Diploma

Central Board Of Secondary Education(CBSE)

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Headline

Process Associate @ Sun Life | Optimizing Payout Annuity Process

Location

New Delhi

Work experience

Process Associate at Sun Life, Jun 2025 - Present · 1 yr 2 mos, Hybrid

Junior Process Associate at Sun Life, Mar 2024 - May 2025 · 1 yr 3 mos, Gurugram

Operation Trainee at Aston Carter, Sep 2023 - Feb 2024 · 6 mos, Gurugram

Senior Executive at Amazon, Jan 2022 - Jul 2023 · 1 yr 7 mos, New Delhi, I excelled in managing customer orders and claims at Amazon, ensuring efficient service delivery. • Developed expertise in customer service and support, enhancing overall customer satisfaction. • Streamlined order management processes, contributing to operational efficiency. • Strengthened conflict resolution skills through effective negotiation with customers.

Customer Service Representative at CARS24, Oct 2020 - Nov 2021 · 1 yr 2 mos, India, I successfully contributed to the pre-owned car sales process at CARS24, focusing on customer satisfaction and seamless transactions. • Assisted customers in navigating the buying and selling of pre-owned cars, ensuring a smooth experience. • Enhanced my negotiation and communication skills while working closely with clients to meet their automotive needs. • Gained valuable insights into the automotive industry and customer service best practices.

Education

Bachelor of Arts - BA, Art/Art Studies, General, University of Delhi (DU)

High School Diploma, Central Board Of Secondary Education(CBSE)

Piyush Mehra - Process Associate in New Delhi | Tal