Headline

VP - Data, Analytics & AI Platforms Leader @ American Express | Transforming GCCs into Global Innovation Hubs | BFSI Data Products & DaaS | Digital | Driving Multi-Million $ Impact & Global Growth | IIM Indore | SCIT

About

I am a global Data, AI, and Digital Transformation Executive with 18+ years of experience building and scaling high-performing Data & Analytics organizations within the financial services sector. My career has been defined by a distinct capability: transforming Global Capability Centers (GCCs) from traditional support functions into globally recognized innovation hubs that own full P&L and drive core business growth. Currently, as Vice President at American Express, I lead a 70+ member global commercial data organization. I oversee the enterprise platform strategy, third-party integrations, and AI/ML productization for our global commercial business—powering data platforms used by over 65,000 corporate clients globally. As part of this role, I also run the India Commercial Data GCC at American Express. My leadership approach bridges complex data architecture with corporate strategy. I focus heavily on: ▪ AI/ML & Agentic Innovation: Moving beyond predictive models to deploy production-scale GenAI and Agentic AI workflows that drive real efficiency and automation. ▪ GCC Excellence: Designing robust global operating models (engagement ➔ Agile execution ➔ stakeholder trust) and building zero-attrition team cultures. ▪ Regulatory Leadership: Proactively architecting data localization and compliance frameworks (like pioneering India data localization ahead of regulatory timelines). I thrive at the intersection of deep domain fluency in payments/fintech and bleeding-edge data infrastructure. Let's connect to discuss the future of GCC evolution, Agentic AI, and scalable data economies.

Location

Gurugram

AI stack

gemini

langchain

langgraph

openai

Work experience

VP - Commercial Data, Analytics & Products at American Express, Sep 2022 - Present · 3 yrs 10 mos, Gurugram, ▪ Scale & P&L: Head the Commercial Data GCC with full P&L ownership of a $5M+ tech budget and a 70+ member global organization across product, analytics, and data governance. ▪ Global Innovation: Transformed the India GCC into a Global Innovation Hub, deploying real-time B2B data APIs (integrated with SAP Concur) and global client identity resolution (MDM) platforms. ▪ Agentic AI & GenAI: Leading the strategy for GenAI-powered data enrichment and deploying Agentic AI to optimize end-to-end client workflows. ▪ Regulatory & Governance: Pioneered India data localization compliance ahead of regulatory deadlines; architected a ‘market-in-a-box’ framework for rapid multi-market expansion.

Director - B2B Data Sharing Products at American Express, Oct 2020 - Sep 2022 · 2 yrs, Gurugram, ▪ Built and scaled India-based Data Products COE driving CX and growth ▪ Led enterprise data strategy powering business outcomes ▪ Architected next-gen Data-as-a-Service platforms transforming client expense reconciliation from multi-day to real-time ▪ Delivered digital portals and product for clients to enable data depth for expense management, commercial insights and spend analytics 🏆 Commercial Business President's Award (2021)

Director - Commercial Digital Data Capabilities & Experimentation at American Express, Oct 2019 - Oct 2020 · 1 yr 1 mo, Gurugram, ▪ Built enterprise digital data & experimentation COE across web, mobile & platforms ▪ Architected big data platforms enabling personalization & advanced analytics ▪ Drove experimentation-led digital product innovation at global scale

Manager - Customer Analytics & Performance Insights (AML & KYC) at RBS, Aug 2013 - Sep 2014 · 1 yr 2 mos, ▪ Built and led BI & data platform teams ▪ Delivered AML intelligence platforms for leadership & operations

Asst. Manager - Performance Analytics & MI (Debt Management) at RBS, Dec 2010 - Aug 2013 · 2 yrs 9 mos, ▪ Led BI & analytics for collections & recoveries ▪ Built executive MIS & performance intelligence platforms

Analyst - Customer Marketing Products at American Express, Apr 2008 - Dec 2010 · 2 yrs 9 mos, Gurugram, - Delivered enterprise marketing analytics, campaign platforms, and customer scoring solutions.

Management Trainee, Business Development at CMC LTD, May 2007 - Aug 2007 · 4 mos, Mumbai, Maharashtra, India

Knowledge Executive, Quants & Logical Reasoning at PT education, Jan 2006 - May 2006 · 5 mos, Ahmadabad, Gujarat, India

Education

Executive Programme, Generative and Agentic AI for Business Applications, Indian Institute of Management, Indore

Master of Business Administration - MBA, IT Business Management, SYMBIOSIS INTERNATIONAL UNIVERSITY