Pimi Das profile photo 4 on Tal
Pimi Das profile photo 1 on Tal
Pimi Das profile photo 2 on Tal
Pimi Das profile photo 3 on Tal
Pimi Das profile photo 4 on Tal
Pimi Das profile photo 1 on Tal

Pimi Das

Customer Support Team Lead at Stealth Startup (Fashion+AI+D2C)

Bengaluru

1+ year of work experience

Stealth Startup (Fashion+AI+D2C)
Sep 20261 moPresent

Bengaluru, Karnataka, India

DrinkPrime
Jun 202510 mosMar 2026

Managed domestic and international customer interactions via voice, chat, and email. Resolved technical and service-related issues while maintaining high CSAT. Worked with Freshdesk, CRM dashboards, and ticket management systems. Assisted customer onboarding, escalations, renewals, and retention. Collaborated with Operations and Field Teams to ensure timely resolutions. Maintained SLA compliance and accurate customer records.
DrinkPrime
May 202511 mosMar 2026

Bengaluru, Karnataka, India

Wooden Street
Oct 20247 mosApr 2025

On-site

Pimi’s AI Stack

claude
claude
gemini
gemini
meta
meta
openai
openai
Canva Magic Studio
Canva Magic Studio
ChatGPT Images
ChatGPT Images

Education

Bachelor of Science

Dibrugarh university

Join Pimi and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Pimi Das on Tal

Headline

Customer Support Team Lead at Stealth Startup (Fashion+AI+D2C)

Location

Bengaluru

AI stack

claude

gemini

meta

openai

Canva Magic Studio

ChatGPT Images

Work experience

Customer Support Team Lead at Stealth Startup (Fashion+AI+D2C), Sep 2026 - Present · 1 mo, Bengaluru, Karnataka, India

Customer Support Specialist at DrinkPrime, Jun 2025 - Mar 2026 · 10 mos, Managed domestic and international customer interactions via voice, chat, and email. Resolved technical and service-related issues while maintaining high CSAT. Worked with Freshdesk, CRM dashboards, and ticket management systems. Assisted customer onboarding, escalations, renewals, and retention. Collaborated with Operations and Field Teams to ensure timely resolutions. Maintained SLA compliance and accurate customer records.

Customer Support Executive at DrinkPrime, May 2025 - Mar 2026 · 11 mos, Bengaluru, Karnataka, India

Customer Support Executive at Wooden Street, Oct 2024 - Apr 2025 · 7 mos, On-site

Education

Bachelor of Science, Dibrugarh university

Pimi Das - Customer Support Team Lead in Bengaluru | Tal