SR IT PMO | Scrum Master | Agile |



Navi Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Bachelor of Arts - BA, B.A
Kalinga University, Raipur
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Mumbai Metropolitan Region
Sr IT PMO at Aditya Birla Capital, Dec 2025 - Present · 5 mos, • Accountable for end-to-end delivery of enterprise technology initiatives, owning scope, schedule, budget, risks, and delivery outcomes. • Collaborate with Product, Operations, and Regulatory teams to translate requirements into delivery plans while managing priority shifts and controlled change. • Led and coordinated cross-functional teams, including Product Owners, QA teams, and external development vendors, to ensure quality and timely execution. • Drove Agile delivery and PMO discipline, overseeing sprint execution, dependency management, RAID tracking, and delivery reporting using JIRA, Confluence, and SharePoint. • Drove and facilitated Steering Committee (SteerCo) reviews and weekly update calls with key stakeholders (KSH), representing the team and providing clear visibility on progress, risks, financials, and decisions.
Project Management Officer (PMO) at Tata Consultancy Services, Dec 2018 - Nov 2025 · 7 yrs, • Collaborated with project managers to set realistic project goals, timelines, and deliverables, aligning with strategic business objectives. • Drove governance and delivery discipline, establishing clear reporting structures, documentation standards, and review cadences across programmes. • Produced clear, actionable delivery reports and dashboards for leadership, highlighting progress, risks, financials, and corrective actions. • Supported project financial management, including budget tracking, forecasting, billing coordination, invoice validation, and revenue recognition. • Followed up on collections, DSO tracking, and billing closures, partnering with finance and delivery teams to ensure timely cash flow. • Managed resource planning and utilization, covering onboarding, capacity tracking, and effort reporting across teams.
Senior Executive – Business Analyst at Hexaware Technologies, Jan 2018 - Dec 2018 · 1 yr, Navi Mumbai, Maharashtra, India, • Provided portfolio-level oversight for multiple IT initiatives, maintaining delivery alignment through structured tracking and coordination. • Maintained programme data and delivery metrics in JIRA, ensuring accurate status, dependency mapping, and milestone tracking. • Owned project documentation and knowledge repositories in Confluence, supporting audit readiness, and consistent ways of working. • Managed budget tracking, billing, timesheet compliance, and leave reporting to support accurate project controls. • Enabled resource and capacity visibility by coordinating onboarding, utilization reporting, and effort validation across delivery teams.
Technical Specialist at Sutherland, Nov 2015 - Oct 2017 · 2 yrs, Mumbai, Maharashtra, India, • Analysed end-to-end service delivery workflows for large-scale telecom operations, identifying gaps and improvement opportunities across activation, support, and processes. • Partnered with business, operations, and technical teams to elicit requirements, refine user stories, and clarify acceptance criteria. • Used operational data and system insights to support root-cause analysis, reduce repeat issues, and improve service stability. • Created and maintained process documentation, onboarding materials, and knowledge artefacts, enabling consistent delivery and faster team ramp-up.
Bachelor of Arts - BA, B.A, Kalinga University, Raipur