---
title: "Payal Soni - Technical support Engineer in Berlin | Tal"
description: "Meet Payal Soni, Content and Data Management @ ctrl QS GmbH based in Berlin. AI stack includes gemini."
image: "https://tal.club/meet/payal-soni/share-image"
---

# Payal Soni on Tal

## Headline

Content and Data Management @ ctrl QS GmbH

## About

As an Enablement and Adoption Specialist at ctrl QS GmbH, I design and deliver engaging and effective training programs to help clients optimize their use of the company's digital solutions\. I also support the sales and account management teams by providing product demos, presentations, and feedback\. My passion for digital marketing and brand management stems from my Master's degree in Strategic Marketing from Berlin School of Business & Innovation \(BSBI\), where I learned how to create and execute data\-driven and customer\-centric strategies\. I also have multiple certifications in online marketing, SEO content writing, and digital marketing foundations from Google and LinkedIn\. Previously, I worked as a Training and Development Specialist at Getir, where I created and facilitated learning initiatives for the employees, and as an Operations Support Specialist, where I assisted in the launch of new stores and resolved operational issues\. I have developed skills in growth and conversion marketing, process improvement, and project management, and I am always eager to learn new ways to enhance my performance and deliver value to the organization\.

## Location

Berlin

## AI stack

gemini

## Work experience

Technical support Engineer at Gilbarco Veeder\-Root, May 2026 \- Present · 6 mo, Bangalore

Content and Data Manager at ctrl QS GmbH, Jul 2025 \- Present · 1 yr 5 mos

Enablement and Adoption Expert at ctrl QS GmbH, Nov 2023 \- Jan 2026 · 2 yrs 3 mos, Berlin, Germany, Expert Training Facilitator: \-Schedule and deliver effective training sessions\. \-Clarify, meet, and exceed training expectations, achieving key performance indicators\. \-Develop tailored training programs to enhance operational knowledge\. Educational Content Development: \-Create and maintain educational documentation and tools\. \-Proactively update training materials and documentation to ensure relevance\. \-Develop holistic educational concepts, integrating training, documentation, and support\. Strategic Training Management: \-Review and implement learnings from training sessions\. \-Ensure smooth knowledge transfers and handovers within solution units\. \-Strategically select channels, tools, formats, and frequencies for educational initiatives based on thorough analysis of requirements\.

Enablement and Adoption Specialist at ctrl QS GmbH, Nov 2022 \- Oct 2023 · 1 yr, Berlin, Germany

Training and Development Specialist at Getir, Dec 2021 \- Sep 2022 · 10 mos, On\-site, \-Design and create training manuals, online learning modules, and course materials\. \-Effective facilitation of performance improvement learning initiatives on the floor\(Workshops & side by side support\)\. \-Deliver training to employees using a variety of instructional techniques\. \-Assist in the evaluation of training programs\.

Operations Support Specialist at Getir, Nov 2021 \- Dec 2021 · 2 mos, Berlin, Germany, \-Analyze root causes of operational malfunctions and provide resolutions\. \-Support the launch of new stores in Germany\. \-Handle escalated issues and follow up on outstanding issues promptly\. \-Develop preventive measures and document issue resolution procedures\.

Store Assistant at Getir, Oct 2021 \- Nov 2021 · 2 mos, Berlin, Germany, \-Work alongside the store manager in leading the team to reach store and individual goals, encouraging fun and competitive behaviour\. \-Receive and handle products from suppliers and transfers\.

Online Marketing Associate at Master Carline GmbH, Jul 2021 \- Sep 2021 · 3 mos, Berlin, Germany, \-Develop and implement new online marketing campaigns to increase sales and brand awareness\. \-Evaluate all digital marketing campaigns with weekly reporting\. \-Develop an editorial calendar for content sharing across various channels\.

Digital Marketing Specialist at PR Waale, Nov 2018 \- Oct 2019 · 1 yr, Jodhpur Area, India

Digital Analyst Intern at VijaySur, The Media Consultancy Group, Mar 2018 \- Nov 2018 · 9 mos, Jodhpur Area, India

## Education

Master's degree, Strategic Marketing, BSBI School of Business and Innovation

Bachelor of Business Administration \- BBA, Business Administration and Management, General, Lachoo Memorial College of Science & Tech

[View the original profile](https://tal.club/meet/payal-soni)

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