---
title: "PAYAL PANDEY - Customer Service Representative in Pune City | Tal"
description: "Meet PAYAL PANDEY, Customer Service based in Pune City."
image: "https://tal.club/meet/payal-pandey-2/share-image"
---

# PAYAL PANDEY on Tal

## Headline

Customer Service

## Location

Pune City

## Work experience

Customer Service Representative at DigiTide Solutions, Nov 2024 \- Mar 2026 · 1 yr 5 mos, India, In my previous role as a Customer Support Executive, I handled customer queries over calls, resolved their issues, and ensured a smooth customer experience\. I maintained records in CRM systems, followed company processes, and worked closely with internal teams to resolve concerns efficiently

Technical Support Specialist at Vritti Solutions, Sep 2023 \- Aug 2024 · 1 yr, Pune District, Maharashtra, India, In my role as a Software Support Engineer at Vritti Solutions, I was responsible for handling client issues related to the software\. I provided support through calls and emails, resolved technical problems, and ensured timely issue resolution\. I also worked closely with internal teams to handle complex issues and maintained proper documentation of all support activities\.

Internship Trainee at Techcity Private Limited,Pune, May 2023 \- Aug 2023 · 4 mos, India

## Education

Bachelor of Science \- BS, Computer Application, Rani Durgavati Vishwavidyalaya, Jabalpur

[View the original profile](https://tal.club/meet/payal-pandey-2)

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