Payal Shinde profile photo 1 on Tal

Payal Shinde

Data Analyst | SQL | Power BI | Excel | ITSM Data Analysis | SME @ Wipro | Incident Trend & KPI Reporting

Pune District

2+ years of work experience

Wipro
Nov 20241 yr 8 mosPresent

Pune District, Maharashtra, India

PHN Technology Pvt Ltd
Jul 20245 mosNov 2024

Pune District, Maharashtra, India

While employed at PHN Technology as Robotics Trainer, I devoted my effort towards designing training sessions under the topics of Robotics, Programming and Automation. The cooperation was aimed at developing a vast amount of training materials and I adjusted the curriculum regarding robotics constantly to modern developments in this field. My task included making sure that the training material was of high quality and was updated to meet changes within the marketplace.
Asort.com
Mar 20206 mosAug 2020

Pune District, Maharashtra, India

As a Marketing Consultant at Asort Private Limited, I leveraged my skills to drive impactful marketing strategies. With 6 months of hands-on experience, I successfully contributed to campaigns, market research, and client engagement. My role involved collaborating with cross-functional teams to enhance brand visibility and optimize marketing initiatives, showcasing a proactive and results-oriented approach.

Education

Bachelor of Engineering - BE, Information Technology

Shri siddheshwar women's college of engineering,solapur

20213 yrs2024

Diploma of Education, Information Technology

Shree siddheshwar women's polytechnic, Solapur

20183 yrs2021

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Headline

Data Analyst | SQL | Power BI | Excel | ITSM Data Analysis | SME @ Wipro | Incident Trend & KPI Reporting

About

Data Analyst with experience in IT Service Desk operations at Wipro Technologies, specializing in SQL-based data analysis, Power BI reporting, and SLA performance tracking. Skilled in analyzing ticket data to identify trends, improve processes, and support decision-making. Promoted to SME/Queue Manager for performance and analytical contributions. Core skills include SQL, Power BI, Excel, incident trend analysis, and KPI reporting. Actively seeking Data Analyst opportunities to leverage data-driven insights for business improvement.

Location

Pune District

Work experience

Data Analyst at Wipro, Nov 2024 - Present · 1 yr 8 mos, Pune District, Maharashtra, India

Robotics Trainer at PHN Technology Pvt Ltd, Jul 2024 - Nov 2024 · 5 mos, Pune District, Maharashtra, India, While employed at PHN Technology as Robotics Trainer, I devoted my effort towards designing training sessions under the topics of Robotics, Programming and Automation. The cooperation was aimed at developing a vast amount of training materials and I adjusted the curriculum regarding robotics constantly to modern developments in this field. My task included making sure that the training material was of high quality and was updated to meet changes within the marketplace.

Marketing Consultant at Asort.com, Mar 2020 - Aug 2020 · 6 mos, Pune District, Maharashtra, India, As a Marketing Consultant at Asort Private Limited, I leveraged my skills to drive impactful marketing strategies. With 6 months of hands-on experience, I successfully contributed to campaigns, market research, and client engagement. My role involved collaborating with cross-functional teams to enhance brand visibility and optimize marketing initiatives, showcasing a proactive and results-oriented approach.

Education

Bachelor of Engineering - BE, Information Technology, Shri siddheshwar women's college of engineering,solapur

Diploma of Education, Information Technology, Shree siddheshwar women's polytechnic, Solapur

Payal Shinde - Data Analyst in Pune District | Tal