Experienced banking operations and client data management professional with expertise in data remediation, data quality management, client servicing, and process improvement. Led data remediation initiatives across client portfolios, improving banking data accuracy by 25% and reducing downstream reporting errors. Managed end-to-end client servicing workflows, ensuring timely resolution of data discrepancies while consistently meeting SLA commitments. Implemented Alteryx-based automation solutions that reduced manual effort by 30% and enhanced operational efficiency. Collaborated with global stakeholders across multiple regions and time zones to maintain data integrity, regulatory compliance, and audit readiness. Developed and implemented preventive data quality controls, resulting in zero unresolved escalations during quarterly audit cycles. Cross-trained in collateral and mortgage documentation processes, reviewing and validating loan and collateral documents with 100% compliance to regulatory and investor requirements while maintaining document accuracy levels above 98.5%. Supported client onboarding and servicing activities, contributing to improved client satisfaction and operational effectiveness. Worked closely with Risk and Compliance teams to ensure adherence to internal controls, regulatory standards, and audit requirements. Recognized with the J.P. Morgan Excellence Award for outstanding performance, operational excellence, and cross-functional collaboration.