Headline

Business Systems Analyst | CAPM | CRM | SQL | BRD | FRD | FIA | API | Stakeholders management | Requirements gathering | Data Visualisation

About

I’m a Business Systems Analyst with hands-on experience in CRM, loyalty programs, and marketing technology, having worked on data-driven initiatives similar to those delivered at Epsilon. I specialize in translating business requirements into clear system logic by working across stakeholders, data teams, and platforms. My experience includes supporting customer data integrations, campaign workflows, loyalty program design, and reporting, ensuring accuracy, scalability, and measurable business impact. I’m comfortable working with CRM systems, customer data models, requirement documentation, UAT support, and cross-functional collaboration, and I enjoy solving problems at the intersection of business, data, and technology. Currently seeking opportunities where I can contribute as a Business Systems Analyst in customer-centric, product-driven, or marketing technology environments.

Location

Bengaluru

Work experience

Associate Business System Analyst at Epsilon, Aug 2025 - Present · 10 mos, Bengaluru, Karnataka, India · Hybrid

Associate Business System Analyst at Epsilon, Feb 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India · Hybrid, Thrilled to begin my internship at Epsilon as a Business Systems Analyst Intern

Education

Master of Business Administration - MBA, Business Administration and Management, General, PES University

Bachelor of Engineering - BE, Information Science/Studies, GM Institute of Technology