Headline

Streamlining Operations | Optimizing Supply Chains & Enabling Growth | Operations & Admin Professional | Social Media Designer| Open to Global Opportunities

About

I am an operations and administration professional with extensive experience in supply chain management, logistics coordination, and workflow optimization. Over the years, I have contributed to the success of organizations such as Zomato, Amazon, and The Assam Royal Global University, where I built a track record of streamlining processes, improving efficiency, and supporting both operational and administrative functions. My strengths lie in building structured systems that reduce errors, save time, and improve productivity. I have hands-on expertise in MS Excel, ERP systems, SAP (basic), and digital workflow tools, which I use to enhance decision-making and reporting accuracy. Whether it’s managing day-to-day operations, coordinating with cross-functional teams, or ensuring compliance with standards, I bring a solution-oriented mindset that adds measurable value. Alongside, I am also exploring my creative side in social media content design, where I design engaging posts and graphics using different digital tools. This blend of operational expertise and creative skills allows me to bring both efficiency and innovation to the table. I thrive in dynamic, multicultural environments and pride myself on being adaptable, detail-focused, and collaborative. My background has allowed me to develop strong stakeholder management, customer service, and communication skills, all of which are crucial in today’s fast-paced business ecosystem. Looking ahead, I am eager to leverage my expertise to contribute to organizations globally, in roles related to operations coordination, supply chain, administration, and logistics. I am committed to continuous learning and delivering results that drive organizational growth.

Location

Guwahati

Work experience

Social Media Designer at Go Design Online, Sep 2025 - Present · 10 mos, India, Social Media Manager and Designer

Freelance Graphic Designer at Go Design Online, 2025 - Present · 1 yr 6 mos, Designed social media creatives, marketing posts, and brand content using Canva for multiple clients. Collaborated with marketing teams to align visuals with brand strategy and engagement goals. Strengthened digital content expertise by leveraging Canva and related tools.

Assistant Manager at Royal Global University, Apr 2024 - Present · 2 yrs 3 mos, On-site, Assistant Manager Royal Center of Corporate Relations - Placement and Alumni Affairs

Corporate Relations Manager at The Assam Royal Global University, 2024 - 2025 · 1 yr, Coordinated alumni and placement programs impacting 1,000+ students annually, strengthening employer partnerships. Organized large-scale events (Convocation, Alumni Night, Placement Day) with 500+ attendees, ensuring smooth operations. Supported student career development by conducting resume workshops and interview training, improving placement readiness. Streamlined data management systems, improving recruitment reporting accuracy by 20%.

Transaction Risk Investigator at Amazon Development Center, May 2021 - Oct 2023 · 2 yrs 6 mos, Bengaluru, Karnataka, India

Transaction Risk Investigator at Amazon, 2021 - 2023 · 2 yrs, Conducted investigations on high-risk sellers, reducing fraudulent activity by 15% across the platform. Collaborated with global teams to resolve escalations, achieving 95% customer satisfaction on dispute resolution. Implemented workflow improvements that enhanced productivity and reduced case-handling time by 10%. Led knowledge-sharing sessions and team huddles, improving cross-site collaboration and compliance.

Education

Master's Degree, Business/Managerial Economics, Gauhati university

masters in business economics, Business/Managerial Economics, Gauhati university