Headline

Senior Manager I – Central Operations- Commercial at Zepto, with 8 + years of experience across commercial operations, finance transformation, vendor management, and large-scale process leadership.

About

Experienced managing financial business operation with 7+ years of expertise in financial management, asset handling, and administration. Skilled in revenue optimization, anomaly detection, and client relationship management. Proficient in SAP, Blackline, and Salesforce. Key accomplishments include backlog elimination, talent retention, and implementing business continuity measures. Strong organizational and leadership abilities with a track record of achieving targets. Expertise in full-cycle accounting, financial reporting, and risk management. Recognized as Best Performer and Best Auditor.

Location

Hyderabad

AI stack

aistudio

claude code

openai

ChatGPT

Chroma

Google ADK

Work experience

Senior Manager I - Motherhub Commercial at Zepto, Dec 2025 - Present · 1 yr, Bengaluru, Karnataka, India, Senior Manager I – Commercials | Central Operations Lead end-to-end commercial operations for Central Operations/Motherhub, managing commercial requirements across warehouse operations and associated operational and capital expenses. Manage 300+ vendors across vendor onboarding, commercial negotiations, rate cards, pricing, contracts, SLAs, billing, reconciliation, payment governance, and performance management. Lead 50+ team members, driving work allocation, performance management, process adherence, stakeholder coordination, and team development. Built and standardized commercial processes from the ground up, introducing structured workflows, governance, controls, reporting, and automation. Drive cost optimization and commercial negotiations, delivering approximately ₹20 Cr in cost optimization through rate-card optimization, benchmarking, process improvements, and cost controls. Managed ₹1,620 Cr in commercial/outstanding closure, coordinating invoice validation, reconciliation, approvals, TDS, debit/credit notes, payment follow-ups, and vendor dispute resolution. Develop MIS, dashboards, Power BI reports, cost analytics, vendor performance reports, and invoice ageing reports to support management decision-making. Partner with Finance, Operations, Supply Chain, Procurement, Legal, Category, Regional Teams, and Senior Leadership to resolve complex commercial challenges and improve operational efficiency.

Senior Manager at PwC, Apr 2025 - Oct 2025 · 7 mos, Hyderabad, Telangana, India

Finance Team Lead at InfoSync, Aug 2023 - Apr 2025 · 1 yr 9 mos, •Led and mentored a high-performing team of 30+ professionals, including Revenue Specialists, SMEs, Accountants, and Controllers.

Team Leader at InfoSync, Aug 2023 - Apr 2025 · 1 yr 9 mos, India, Leading Team and Supervision: • Supervised and guided a diverse team of 30+ revenue specialists, subject matter experts, and senior executives. • Coordinated team activities to ensure alignment with organizational goals. • Led the Revenue Team in addressing a backlog of 2321 Journal Entries & 5005 Reconciliation tasks upon assuming leadership. • Drastically reduced pending reconciliations from 5005 to 241 through strategic planning and effective delegation. • Successfully completed 4778 reconciliations within deadlines, demonstrating consistent progress in task resolution. • Implemented talent retention initiatives, resulting in a significant reduction in attrition rates. • Proactively engaged in succession planning to ensure smooth transitions and project continuity. • Established resource planning strategies, including dual backups and cross-training programs. • Instituted efficient handover processes and assessed backup resource readiness for operational resilience. Effective Communication and Engagement: • Prioritized prompt communication with stakeholders, peers, and clients to ensure transparency and efficiency. • Conducted regular one-on-one discussions, huddles, team-building activities to foster a cooperative work environment. • Demonstrated exemplary planning skills, ensuring organized work alignment and systematic documentation. • Maintained control & data integrity through meticulous data management practices. Leadership and Teamwork: • Fostered teamwork through open information sharing and proactive contributions. • Demonstrated leadership excellence in dependability, consistency, strategic planning. Achievements: • Exceeded revenue targets by 20% in the last fiscal year under my leadership. • Implemented a new training program resulting in a 30% increase in team productivity. • Streamlined processes, reducing client deliverable turnaround time by 25%. • Cultivated a positive work culture, leading to a 15% decrease in employee turnover within the team.

Application Team Lead at Capgemini Technology Services India Limited, Nov 2022 - Aug 2023 · 10 mos, Chennai, Tamil Nadu, India, •Applied payments to customer accounts using SAP and Blackline, ensuring accuracy and timely processing. •Resolved aged payments by identifying and applying them to correct accounts. •Facilitated internal and external audits with thorough documentation and record-keeping. •Rebuilt trust with clinets/customers by ensuring timely and accurate payments. •Managed end-to-end invoice queries until resolution and payment release. •Processed PO and Non-PO invoices received from vendors and internal employees. •Prioritized overdue invoices to prevent delays in payment cycles. •Conducted reconciliation activities for both accounts payable and receivable. •Handled queries across all regions using Salesforce, ensuring prompt resolution. •Prepared allocation reports and managed team escalations effectively. •Applied invoices to correct receipts and followed up on credit notes and remittances.

Finance Manager at DR REMEDIES LABS PVT LTD, Feb 2022 - Sep 2022 · 8 mos, Hyderabad, Telangana, India, Managing All Pan India Accounts - SAP - GST - TDS - TAXING - Internal and External Audit - Monitoring Branch Accounting - Outstanding, Revenue & receipts Preparation - Filing Income Tax.

Assistant Manager at Axis Bank Ltd, Mar 2021 - Jul 2021 · 4 mo, Hyderabad, Transaction Banking Operations -Trade Finance Systems & Domain Expertise • Finacle & Intellect: Used for transaction banking operations and trade finance processes. • Trade Finance Operations: Supported accurate and timely remittance credit and compliance. • Vendor Reconciliation: Ensured ledger alignment and resolved mismatches. Revenue & Growth Impact • Achieved ₹8 Lakhs in revenue growth by acquiring new business and implementing lean operational controls. • Reversed a ₹6 Lakhs/month past-due collection trend through strategic outreach and recovery efforts. • Redesigned spending programs, resulting in 140% sales growth. Compliance & Analysis • Managed transaction-level compliance and rectified data to match ledger balances. • Conducted P&L analysis, identifying issues that impacted income and growth by 100%. • Applied the Downton Method to succeed in business, financial economics, and strategic planning. Reporting & Reconciliation • Prepared and reconciled monthly schedules on balance sheet accounts. • Coordinated with internal teams to ensure accurate documentation and ledger updates.

Admin and Accounts at Medlife International Pvt. Ltd, Jul 2018 - Mar 2021 · 2 y 8 mo, Hyderabad, • QuickBooks, Zoho Books, Jira: Used for invoice processing, reconciliation, and dashboard tracking. • US Accounting: Managed accounting functions across multiple branches with compliance to US standards. Invoice & Payment Management • Oversaw end-to-end invoice processing, ensuring timely application and reconciliation of receivables. • Addressed duplicate invoices and tracked credit notes via centralized dashboards. • Handled cash transactions of ₹12 Lakhs/day with 100% safety and accuracy. Reconciliation & Reporting • Performed monthly reconciliation audits and supported GSTR compliance. • Delivered monthly, quarterly, and annual financial reports to senior management. • Achieved 100% accuracy in transaction processing and financial reporting. Leadership & Team Management • Supervised and trained 9 accounting specialists across PTP, OTC, AR, and AP processes. • Provided accounting guidance to team members across 3 branch accounts. • Ensured proper record-keeping and operational discipline across the team. Cost Savings & Fraud Prevention • Saved ₹4.5 Lakhs in operational costs by identifying discrepancies in monthly cash flow. • Detected and prevented fraud invoicing of ₹6.75 Lakhs in a single day. • Reduced closing time by 50% through process optimization and mapping. Franchise Handling • Emphasise direct franchise financial control, royalty collection, GST, and branch coordination.

Account assistant at Rajvir Industries Limited., Jun 2017 - Jul 2018 · 1 y 1 mo, Hyderabad, Systems & Tools Expertise • Tally ERP: Used for managing purchases, ledgers, fixed assets, and double-entry accounting. • Ledger Management: Maintained accurate and timely ledger entries and reconciliations. Invoice & Payment Processing • Raised and processed 100+ sales invoices per day, including Proforma, Interim, Final, Past Due, and Recurring types. • Verified and processed invoice and payment data, resolving exceptions within deadlines. • Monitored vendor documentation and invoice status for accuracy and credit reconciliation. Vendor & Purchase Management • Obtained documents from vendors and monitored vendor performance (10/10 rating). • Managed purchase entries and ensured timely updates in the system. Audit & Compliance • Supported tax-related data alignment and participated in internal audits. • Ensured compliance with accounting standards and timely reporting.

Education

Master of Business Administration - MBA, Finance, JNTU Anantapur

Bcom, acharya nagarjuna university