Headline

Sales & Customer Onboarding Executive | IT Sales | Lead Generation & Negotiation | CRM & Customer Success

About

I am a dynamic Sales and Customer Support professional with almost 3+ years of experience in lead generation, IT sales, and customer success. My expertise lies in converting high-potential prospects into loyal customers, negotiating contracts, and ensuring seamless onboarding experiences. Currently am working at Growth onboard. I have worked at Wipro Limited as a Technical and Customer Support Associate in the past, where I provided software demonstrations and technical guidance to clients. I am proficient in CRM software, key account management, and consultative sales approaches. I excel in relationship building, objection handling, and problem-solving, which allows me to deliver a 98% customer satisfaction rating and resolve 87% of inquiries on the first call. With a MBA in Sales and Marketing (pursuing) from Manipal University and a BSc in IT and Management, I bring a blend of technical expertise and sales acumen. Additionally, I hold certifications in Operations Management, Jira Project Management, and Scrum Master, further strengthening my ability to drive business growth. Let’s connect and explore opportunities to enhance customer experiences and drive sales success!

Location

Bengaluru

AI stack

claude

Work experience

Business Development - Founder's Office at Growth Onboard, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, Karnataka, India

Technical Support / Customer Support Associate ( IT Sales) at Wipro, Jul 2021 - Present · 5 yrs 3 mos, Coimbatore, Tamil Nadu, India

Education

MBA, Sales and Marketing, Manipal University Jaipur

BSc, Information Technology, Ravenshaw university