Headline

SAP CDC + DevOps Consultant | Lead

About

I'm a DevOps Engineer with ~3 years of hands-on experience, helping teams deliver faster, more reliable software through automation, CI/CD, and cloud infrastructure. My work involves designing and maintaining pipelines, managing containerized applications, and ensuring scalable, secure deployments. I have practical experience with tools like Jenkins, GitLab CI/CD, Docker, Kubernetes, Terraform, Ansible, AWS (EC2, S3, IAM, RDS, CloudFront) and monitoring stacks such as Prometheus, Grafana, and ELK. I enjoy bridging the gap between development and operations, streamlining workflows, and creating systems that are both robust and cost-effective. Always curious and learning, I’m passionate about leveraging modern DevOps practices to improve developer productivity and system reliability. Previous to this at SAP, I was resolving complex technical issues with expertise in web technologies, ensuring customers experience seamless integration and operation within the SAP Customer Data Cloud (aka Gigya) platform. Our approach involved in-depth root cause analysis and effective communication, fostering an environment where customer feedback directly informs product development. Adept at troubleshooting issues and finding bugs in customer's environment ensuring customer's production environments are not affected while we deploy solutions to production. Experience with REST APIs based distributed (microservices) architecture. I work with a customer first attitude where Knowledge management is given the highest priority. Hence, we keep updating our internal as well as external resources actively. With a Bachelor of Technology in Computer Science, my educational foundation complements my professional role, where I've honed my technical skills and enhanced client interactions. Partnering closely with engineering teams, we work collaboratively to escalate and address bugs, embodying a commitment to continuous improvement.

Location

Bengaluru

AI stack

langchain

langsmith

Pinecone

Vercel AI SDK

Zapier

Work experience

Lead at NTT DATA, Inc., Oct 2025 - Present · 1 yr 1 mo, SAP Customer Data Cloud Implementation and integration with other tools within business. Working closely with SAP Commerce Cloud, DevOps, and business. AWS DevOps, Kubernetes, Docker, Terraform, Github Actions, Github

Engineer at Gladly, Feb 2025 - Oct 2025 · 9 mos, Bangalore Urban, Karnataka, India

Consultant (DevOps Engineer) at Capgemini Engineering, Feb 2025 - Oct 2025 · 9 mos, Bengaluru, Karnataka, India

Engineer at SAP, Jun 2024 - Feb 2025 · 9 mos, Bangalore Urban, Karnataka, India, I'm a Solutions Support Engineer here at SAP for Customer Data Cloud aka Gigya. It is a robust IAM (Identity and Access management) solution which is pretty much the industry standard. In my last 6 months of working with SAP, I've acquired hell lot of skills and knowledge based on the topics & tech mentioned below. Working as an Engineer could be this fun, I had never imagined. Responsibilities including but not limited to : 1. Working on Cases and Incidents of all priority types including P1s(very high). On call support to customers during production down scenarios. 2. Troubleshooting and recreating issues to fix problems occuring in customer's environment. 3. Collaborating with different teams such as R&D, Product, DevOps, Knowledge to get issues fixed. 4. Creating Knowledge Base and maintaining customer facing developer documentation for efficient Knowledge Management. 5. Swarming with team members for effective Knowledge sharing. 6. Focusing on continued Learning and Development with respect to everything latest in Technology and within SAP. Technical Expertise and working in below areas (Proprietary and Industry Standard) and technologies: Web Development (HTML5, CSS, JavaScript), SMTP, SFTP, ETL {Identity Sync(Dataflows)}, AWS S3, SQL, Postman, RESTful APIs, Chrome Dev Tools, Email providers (Mailgun, AWS SES), SMS providers (Twilio, Sinch etc.), SSO, SAML, OIDC, Oauth, Integrations

Technical Support Engineer at Wrike, Feb 2024 - Jun 2024 · 5 mos, Bengaluru, Karnataka, India, Assisting end users to troubleshoot issues within Wrike platform. Excellent troubleshooting & communication skills (Solid written skills). Doing in-depth RCA to have a permanent fix, escalating bugs & issues to the Engineering team. Processing client feedback for future Product development.Assisting end users to troubleshoot issues within Wrike platform. Excellent troubleshooting & communication skills (Solid written skills). Doing in-depth RCA to have a permanent fix, escalating bugs & issues to the Engineering team. Processing client feedback for future Product development.

Education

Bachelor of Technology - BTech, Computer Science, Rajiv Gandhi Prodyogiki Vishwavidyalaya