Headline

Product - More Retail | Payments, Loyalty, CRM

About

Product Manager with 6 years of experience across product and analytics, building consumer products at the intersection of loyalty, payments, and CRM at scale. I took More+ (More's loyalty program) from 0 to 14% of the customer base: a ₹199/year membership program now serving 2M+ paid members. I designed the membership proposition, delivered it end to end with a cross functional team, and grew it through multi channel acquisition, validating incremental impact via regional control groups rather than raw before and after numbers. Along the way I: 1. Built a WhatsApp native purchase and payments flow that drove 3K signups per month 2. Launched an in house digital wallet for recharge and refunds 3. Designed a referral program contributing 5% of monthly signups 4. Led a team of 15 across engineering, design, marketing, and ops Before product, I spent two years as a data analyst at Tredence serving US grocery retailers including Sprouts Farmers Market and Walmart, where I worked across problem statements in retention, price elasticity, and customer churn prediction. That grounding in data is still how I approach product decisions today. What I bring to a product org: a habit of reaching for the counterfactual before trusting a metric, comfort owning ambiguous zero to one problems end to end, and hands on technical depth to work closely with engineering rather than just hand off specs.

Location

Greater Bengaluru Area

AI stack

claude code

Work experience

Product Manager at More Retail Private Limited, Mar 2024 - Present · 2 yrs 6 mos, Bengaluru, Lead PM for More Retail's More+ Loyalty Program and the More Wallet ecosystem

Associate Product Manager at More Retail Private Limited, Aug 2022 - Mar 2024 · 1 yr 8 mos, Bengaluru, Built More's internal CRM and Whatsapp Chatbots from 0->1

Product Management Traniee at Wizdom: Self Growth Challenge & Book Insights, Jun 2022 - Aug 2022 · 3 mos, Mumbai, Maharashtra, India

Business Analyst at Tredence Inc., Jul 2020 - May 2022 · 1 yr 11 mos, Bangalore Urban, Worked on customers analytics projects for Walmart and Sprouts Farmers Market to help improve AOV and retention

Education

Bachelor of Technology - BTech, Electronics and Communications Engineering, Motilal Nehru National Institute of Technology

Indian School Al Ghubra