Headline

Software Engineer 2 @ Rakuten | Ex-Niyo & Jio Platforms | Building scalable software solutions

About

Software Engineer focused on scalable systems, automation, and production reliability in fintech. Currently working as a Software Engineer 2 at Rakuten, with experience across startup and enterprise environments in fintech and telecom domains. My work focuses on scalability, observability, automation, and building reliable systems that support faster and more stable releases. Previously at Niyo, I worked in the Credit Card team, collaborating with banks and third-party partners to ensure seamless financial workflows. My work involved frontend and backend systems, production monitoring, automation, and improving end-to-end platform reliability, helping reduce production issues by ~30–40%. I actively worked with tools like Grafana, Datadog, Groundcover, Postman, and Clevertap to monitor distributed systems, debug production issues faster, and improve engineering visibility, reducing debugging time by ~25%. I also built automation and internal engineering solutions using Playwright, improving regression coverage by ~60–70%, while leveraging AI tools like Cursor and Kiro to improve productivity and delivery speed. Previously, I led automation and engineering initiatives for a B2B remittance platform, reducing manual effort by ~50% and improving release cycles by ~30%. I also contributed to mobile platform automation, strengthening reliability across systems. During my internship at Niyo, I worked on the Wealth module involving SIPs, investments, and portfolio workflows, where I implemented API automation and contributed to improving regression stability by ~35%. I started my career at Jio Platforms, working on application security and performance testing, identifying vulnerabilities and improving platform resilience. My experience includes building scalable frameworks and engineering solutions using Playwright, Selenium, Appium, TestNG, Java, and Python, integrated with CI/CD pipelines for faster and more reliable releases. Driven by ownership, problem solving, and continuous learning, I enjoy building systems that scale reliably in production environments.

Location

Bengaluru

AI stack

claude code

claude

cursor

gemini

kiro

ChatGPT

Work experience

Software Engineer 2 at Rakuten, May 2026 - Present · 4 mos, Bengaluru, Karnataka, India

Software Engineer 1 at Niyo Solutions Inc., Aug 2024 - May 2026 · 1 yr 10 mos, Engineered scalable automation frameworks from scratch using Playwright (web) and Appium (mobile), automating 150+ critical user flows and reducing manual regression effort by ~40%. Improved release efficiency by ~50% through CI/CD integrated end-to-end automation and optimized execution pipelines. Worked extensively on production observability and system reliability using Datadog, Grafana, and Clevertap for monitoring, dashboarding, debugging, and validating user journeys across distributed systems.

Software Engineer Intern at Niyo Solutions Inc., Jan 2024 - Jul 2024 · 7 mos, Worked on the Wealth section of the Niyo Global app, automating 80+ API and UI scenarios across SIPs, portfolio tracking, and lump-sum investments. Improved platform reliability and test coverage by ~35% through scalable API automation, regression workflows, and validation of critical financial user journeys, helping reduce release-cycle defects and improve overall product stability.

Software Engineer Intern at Jio Platforms Limited (JPL), May 2023 - Jul 2023 · 3 mos, Mumbai, Maharashtra, India, Worked on security and performance validation initiatives, developing automation workflows and structured risk assessments to identify and validate 20+ potential vulnerabilities. Contributed to improving platform stability, data protection, and system resilience by enhancing coverage across critical flows and supporting threat mitigation and reliability efforts.

Education

Bachelor of Technology - BTech, Computer Science and Engineering, Vellore Institute of Technology

12th, Chandraban Sharma College

Public links

github: https://github.com/parthm10

leetcode: https://leetcode.com/parthm_10