---
title: "Parmansh Gupta - Supply chain operations associate in Modinagar | Tal"
description: "Meet Parmansh Gupta, SAP SD & MM Support Analyst | Supply Chain Operations | MBA based in Modinagar."
image: "https://tal.club/meet/parmansh/share-image"
---

# Parmansh Gupta on Tal

## Headline

SAP SD & MM Support Analyst \| Supply Chain Operations \| MBA

## About

I work at Accenture in supply chain operations, where my day revolves around making sure orders don't get stuck\. Whether it's an order that didn't get created, a delivery that never reached the courier, or an RPA bot that failed mid\-process, I'm the person who figures out what went wrong and gets it fixed\. Most cases I resolve directly using SAP SD & MM, averaging 15–20 cases daily with \~95% SLA\. Over 3 years of handling this daily has made me someone who doesn't panic when things break — because in operations, something always breaks\. From order\-to\-cash \(OTC\) failures to RPA bot disruptions, the job is to fix it before anyone notices\.

## Location

Modinagar

## Work experience

Supply chain operations associate at Accenture, Apr 2023 \- Present · 3 yrs 3 mos, Noida, Uttar Pradesh, India, \(Apr 2023 – Jan 2026 via First Meridian Global Services Pvt\. Ltd\. \| Jan 2026 onwards Direct Payroll\) • Independently analyse and resolve 15–20 order management cases daily on SAP SD & MM — order failures, delivery blocks, GI errors, courier dispatch issues — using VA01, VL01N, VL02N, ME21N, ME13, MIGO & more\. • Backend cases coordinated with IT via ServiceNow and tracked end\-to\-end till closure\. • Maintaining \~95% SLA consistently over 3\+ years with average 1\-hour closure time\. • Monitor 10\+ RPA bots for warehouse and order management workflows — identify failures and coordinate resolution with technical team before they impact operations\. • Manage SAP access provisioning and de\-provisioning for 50\+ business users across multiple SAP modules\. • Guide a team of 7 on SAP workflows, case handling, and ServiceNow\. • Act as functional bridge across warehouse, IT, and business teams — ensuring order flow is never disrupted due to delayed escalations\.

Learning Coach at Bada Business Pvt\. Ltd\. \(Dr\. Vivek Bindra\), Aug 2022 \- Nov 2022 · 4 mos, New Delhi, Delhi, India, • Managed backend operations for a learning platform with 1,000\+ users — handled access issues and workflow disruptions within SLA timelines\. • Coordinated with internal teams to resolve platform and workflow issues, keeping operations running without major disruptions\.

Operations And Event Management at KIET Group of Institutions, Aug 2021 \- Aug 2021 · 1 mo, On\-site, Coordinated logistics and operations for an international conference at KIET — managed cross\-functional coordination, attendee management, and on\-ground execution\.

## Education

Master of Business Administration \- MBA, Marketing and Operations, kiet group of institutions

Bachelor of Commerce \- BCom, DR\. RAM MANOHAR LOHIA INSTITUTE DELHI\- MEERUT ROAD, SIKRI KALA, MODINAGAR \(GZB\.\)

[View the original profile](https://tal.club/meet/parmansh)

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