One Man Army | Leading AI-first solutions in field services | SaaS

On-site

Remote


Delhi, India

Mumbai, Maharashtra, India


Pune, Maharashtra, India

Pune, Maharashtra, India







B.Tech, Computer Science & Electrical
MIT World Peace University
KG - 12th, High School/Secondary Certificate Programs
Atomic Energy Central School 1
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ZenTrades.ai empowers teams to deliver data-driven product solutions by leveraging analytical skills and user behavior insights. As a Technical Product Manager, contributed to refining product frameworks and aligning strategies with organizational goals to enhance customer experiences. Equipped with a B.Tech in Computer Science & Electrical from MIT World Peace University, combines technical acumen with problem-solving abilities to address complex challenges. Demonstrates a solid foundation in data analysis and community engagement, driving impactful product decisions in dynamic environments.
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Technical Product Manager (Leading Engineering & Product for real) at ZenTrades.AI, Jul 2024 - Present · 2 yrs 3 mos, On-site, Leading AI-first solutions in field services and CRM platforms. —Currently spearheading an *AI-powered Collections Agent* that automates revenue recovery for fire protection and service-based businesses—resulting in *$1.5M+ ARR* from a single PE client and adoption by 10+ mid-sized companies. —Built a conversational voice AI (GPT-4o + Claude 3.7) capable of real-time customer engagement, payment follow-ups, and CRM integrations. Oversaw end-to-end product delivery with a 21-member team (Product,Engineering & QA), owning all strategic decisions, technical reviews, and GTM execution. Key wins: —Scaled CRM platform with enterprise-ready features: territory management, asset-based inspections, geofenced attendance, and Salesforce integration. —Reduced mobile report rendering time, improved battery/data use, and fixed major email deliverability issues via SES, SendGrid & Valimail. —Rolled out Auto Sales Tax integration (TaxJar, Zip-Tax) increasing timely invoice payments by 30%. —Currently building a Client Portal and integrating with The Compliance Engine (TCE)—unlocking $600K+ ARR pipeline. —Launched an Email Campaign Builder helping drive >$8K in renewals. Focused on AI-driven automation, enterprise readiness, and delivering measurable business value.
Product Manager 1 at ZenTrades.AI, Apr 2023 - Jun 2024 · 1 yr 3 mos, Remote, As the founding Product Manager for ZenFire Co-Pilot (Wedge’s flagship iOS & Android product), I led the development of an AI-powered fire inspection tool designed to help fire inspection companies “Stay Compliant & Make More Money.” From ideation to execution, I built and scaled the product from 0 to 1—owning the product vision, team building, customer discovery, and GTM strategy. I collaborated closely with engineering, design, and leadership—managing two engineering leads, a GPM, and a product designer—to deliver a mobile-first solution that reduced inspection and quote generation times from 14 days to under an hour. This was achieved through a custom AI engine trained on NFPA compliance standards, empowering inspectors to autofill forms, cite violations, and generate proposals on-site. Key milestones: -Closed 25+ paying customers and generated ~$30K ARR within 2 months post-launch. -Defined the ICP (1–30 employee fire inspection firms) and tailored the product’s workflows -Delivered CRM integration (ServiceTrade), Payrix payments, HubSpot<>Zapier sync, and technician time-tracking -Spearheaded internal LLM training (LLaMA 3 + GPT-3.5 turbo) for contextual AI recommendations -Drove Mixpanel analytics, custom dashboards, and audit logs for transparency and insights Leadership: -Took charge of product showcases, roadmap strategy, and investor presentations (a16z, Bessemer, Operator Stack) Led cross-functional hiring for interns and full-time design, improving execution velocity -Owned CRM/ERP alignment across multiple product surfaces My approach blends deep customer empathy with technical product strategy. Whether it’s shipping intuitive features, optimizing backend workflows, or presenting to investors, I strive to drive outcomes that are measurable, scalable, and user-first.
Product Associate at ZenTrades.AI, Jul 2022 - Jul 2023 · 1 yr 1 mo, A Product Associate with a track record of building and scaling high-impact SaaS modules across payments infrastructure, procurement, and job costing—driving efficiency, revenue growth, and enterprise adoption. —Led the revamp of Payments Infrastructure v2.0, introducing ACH, ACS, POS card support (Stax, Gravity, Stripe), refund automation, 3DS security, and WiseTack financing—processing $100K+ in loan volume and significantly increasing CRM payment usage. —Implemented surcharge logic and real-time alerts with Slack, SMS, and email, while tracking platform performance via Datadog, Metabase, and CloudWatch. Key Wins: **Built Procurement & Inventory Pipeline (POs, BOMs, vendor/warehouse mgmt) with QuickBooks integrations—adding $400K ARR in under a year. **Designed Job Costing Module for per-job P&L tracking—recognized internally as a product gold standard. **Launched an end-to-end Project Management MVP unlocking $500K+ ARR, supporting vertical expansion into Mexico. **Owned full transition of our iOS app from internal links to official App Store distribution, streamlining build management and release ops. Leadership & Collaboration: **Managed a team of 6 PMs/PDs, introduced structured product ops (grooming, roadmap, release planning), and reduced meeting time by 50%. **Partnered with execs on PMF discovery and fundraising (including investor demos with a16z). Always focused on building scalable, user-first features that directly impact revenue, retention, and product-market fit.
Community Manager at MyWays, Dec 2021 - Apr 2022 · 5 mos, Delhi, India
AWS Community Builder at Amazon Web Services (AWS), May 2021 - Apr 2022 · 1 yr, Mumbai, Maharashtra, India
Auth0 Ambassador at Auth0, Feb 2021 - Feb 2022 · 1 yr 1 mo
AWS Educate Campus Ambassador at Amazon Web Services (AWS), May 2020 - Oct 2021 · 1 yr 6 mos, Pune, Maharashtra, India, The AWS Educate Student Ambassador Program gives AWS Educate student members recognition, access to career development opportunities, and other benefits for helping their peers learn about AWS Educate. The program is available to AWS Educate student members globally ages 18+ who are enrolled at a public or private school, college, or university. The AWS Educate Student Ambassador Program is for students who serve as ambassadors and evangelists for AWS Educate. These students share their knowledge and experience in teaching cloud computing with other ambassadors at their institution, in their community, and around the world. AWS Student Ambassadors are recognized in the education community, and are eligible for exclusive benefits for helping students provide cloud computing learning experiences for the modern workforce.
Community Relations Manager at The S.C.R.I.P.T Group, Jan 2019 - May 2022 · 3 yrs 5 mos, Pune, Maharashtra, India, The SCRIPT Group is a community of dedicated developers and tech influencers, which conduct various workshops and competitive coding events, which aims to reduce the gap between what the industry expects from students, and what they actually learn by the end of their curriculum.
B.Tech, Computer Science & Electrical, MIT World Peace University
KG - 12th, High School/Secondary Certificate Programs, Atomic Energy Central School 1
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