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Pardeep Kumar

Salesforce Admin | CRM Optimization | Automation | Analytics & Business Intelligence

Chandigarh

1+ year of work experience

Self-Employed
Aug 202510 mosPresent

Chandigarh, Chandigarh, India

- Created a custom Salesforce app integrating API to automate lead capture, resulting in a 100% reduction in manual entry. - Developed workflow automations for live tracking, meeting confirmation, and real-time email/Chatter notifications, thereby reducing response time by 40%. - Constructed interactive dashboards and campaign tracking modules, fostering data-driven decisions and driving
TG Consulting
Jul 20252 mosAug 2025

Chandigarh, India

- Overseeing a CRM database of 20,000+ leads to optimize customer segmentation and enhance conversion tracking through automation. - Integrating Zoho CRM with marketing workflows to enable real-time reporting and enhance funnel visibility. - Analyzing campaign data across 35+ customer variables to optimize targeting, resulting in a 40% improvement in lead quality. - Assisting in the transition planning for Salesforce-based CRM migration, contributing to system requirement documentation.
HPCL North Zone Allied Retail Business
Jun 20223 mosAug 2022

On-site

• Analyzed refining units to enhance design efficiency in Mass & Heat Transfer processes. • Led a Green Hydrogen project, focusing on sustainability and emissions reduction. • Evaluated unit functions to optimize performance and improve energy management efficiency. • Created comprehensive reports on process improvements for management decision-making.

Education

Panjab University, Chandigarh

Master of Business Administration - MBA, Marketing

Panjab University, Chandigarh

20242 yrs2026

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Headline

Salesforce Admin | CRM Optimization | Automation | Analytics & Business Intelligence

About

Strong analytical foundation with MBA specialization in Marketing & Strategy, experienced in dashboard creation, user journey mapping, and business process improvement. Currently expanding Salesforce expertise with a focus on Sales Cloud, Process Builder, and Dashboard Automation.

Location

Chandigarh

Work experience

Salesforce Administrator at Self-Employed, Aug 2025 - Present · 10 mos, Chandigarh, Chandigarh, India, - Created a custom Salesforce app integrating API to automate lead capture, resulting in a 100% reduction in manual entry. - Developed workflow automations for live tracking, meeting confirmation, and real-time email/Chatter notifications, thereby reducing response time by 40%. - Constructed interactive dashboards and campaign tracking modules, fostering data-driven decisions and driving

Marketing Team at TG Consulting, Jul 2025 - Aug 2025 · 2 mos, Chandigarh, India, - Overseeing a CRM database of 20,000+ leads to optimize customer segmentation and enhance conversion tracking through automation. - Integrating Zoho CRM with marketing workflows to enable real-time reporting and enhance funnel visibility. - Analyzing campaign data across 35+ customer variables to optimize targeting, resulting in a 40% improvement in lead quality. - Assisting in the transition planning for Salesforce-based CRM migration, contributing to system requirement documentation.

Chemical Engineering Intern at HPCL North Zone Allied Retail Business, Jun 2022 - Aug 2022 · 3 mos, On-site, • Analyzed refining units to enhance design efficiency in Mass & Heat Transfer processes. • Led a Green Hydrogen project, focusing on sustainability and emissions reduction. • Evaluated unit functions to optimize performance and improve energy management efficiency. • Created comprehensive reports on process improvements for management decision-making.

Education

Master of Business Administration - MBA, Marketing, Panjab University, Chandigarh

Pardeep Kumar - Salesforce Administrator in Chandigarh | Tal