Headline

Lead Business Development @ TCS iON | Recruitment Solutions Specialist | College Onboarding (3 Regions) | Enterprise Hiring Solutions | NQT & BizHub

About

Business Development Professional with 6.9 years of experience in B2B and B2C sales, specializing in field sales, client acquisition, customer account management, and CRM management. Experienced in independently managing sales operations across three regions, ensuring strong market coverage, revenue growth, and business expansion. Skilled in managing customer accounts, building long-term client relationships, handling walk-in and face-to-face client interactions, and conducting student engagement sessions to drive conversions. Strong experience in identifying business opportunities, managing the complete sales cycle, and maintaining consistent customer engagement and satisfaction.

Location

Bangalore Urban

AI stack

gemini

meta

openai

Canva Magic Studio

ChatGPT

ChatGPT Images

Work experience

Business Development Lead at TCS iON, Jul 2025 - Present · 1 yr 3 mos, Bangalore Urban, Karnataka, India

Senior Business Development Manager at Emertxe Information Technologies, Feb 2022 - Apr 2025 · 3 yrs 3 mos, On-site, Handling business development operations, planning and analyzing revenue opportunities for business growth. Identifying and developing new customers while ensuring consistent sales performance and profitability. Managing client requirements and providing tailored solutions based on their needs. Generating business from existing accounts and maintaining strong client relationships. Conducting face-to-face counselling sessions with students, guiding them on courses and career opportunities. Handling walk-in enquiries, converting prospects into enrollments through effective communication. Providing training and onboarding support to new joinees, ensuring smooth integration into sales processes. Utilizing Zoho CRM and Zoho SalesIQ to manage leads, track customer interactions, and improve conversion efficiency. Maintaining high levels of customer satisfaction and retention through regular follow-ups.

Business Development Executive at Riddhi Siddhi Infotech, Oct 2019 - Dec 2021 · 2 yrs 3 mos, Handling inbound/outbound calls and explaining products and offers. Generating leads and achieving sales targets consistently. Maintaining sales reports and customer database. Leading team of 5 and monitoring performance. Supporting marketing activities for customer acquisition.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Mangalore institute of technological science

High School Diploma, St. Michael's Convent High School