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Pankaj Rana

Business Analyst | Agile | JIRA | AI GEN, LLM | Achieved 80K+ Reach on Viral Content | Open to Work

Ghaziabad

7+ years of work experience

GENPACT
Jun 20242 yrsPresent

Hybrid

GENPACT
Jun 20241 yr 4 mosSep 2025

Gurugram, Haryana, India

I. Led the creation of Requirements Analysis (RA), Business Requirements Documents (BRD), User Stories, and Use Cases for the ERP migration from Oracle to Workday. II. Conducted API Integration Testing and Postman Database Testing to ensure seamless data flow and system compatibility. III. Created database schemas and performed data mapping to support migration processes. IV. Developed test cases and maintained documentation in Wiki for transparency and traceability. V. Utilized Azure DevOps and Gentrac for project tracking and management. VI. Collaborated with business stakeholders to create RA and track project apps across multiple towers, including SharePoint, Sales & Marketing (S&M), and Infrastructure & Logistics (I&L).
GENPACT
Jun 20241 yr 4 mosSep 2025

Gurugram, Haryana, India

• Collaborated with stakeholders to gather requirements and create comprehensive Business Requirement Documents (BRD). • Managed project timelines and resources effectively, ensuring smooth execution of order-to-cash processes. • Conducted API testing and designed flow charts to enhance process design within the BFSI sector. • Played a key role in ERP migration, optimizing payment and card processing systems.
Centraprise
Mar 20244 mosJun 2024

On-site

• Drafted detailed BRDs, FRDs, and managed Epics, User Stories, and Acceptance Criteria using Jira and Confluence, ensuring seamless alignment between business requirements and technical implementation. • Work with Global Payment System to develop 4 core API (Incoming API, Data Fabric API, Essential API, Digital Installment API) to Streamline Payment System. • Work with team for API Integration, API Migration, API Documentation, API Testing, Data Mapping, and Schema Writing • Responsible for Owned sprint ceremonies (2-week Agile sprints): Daily Standup, planning, review, retrospectives. Along with Sprint demo and Walkthrough call to Stakeholder. • Leveraged strong analytical skills to write complex SQL queries (including window functions) and build Power BI dashboards, delivering actionable insights that supported strategic • Led API documentation initiatives via Postman, producing developer-friendly and partner-ready specifications that reduced onboarding time and improved API adoption. • Designed and validated JSON and XML schemas, enforcing contract testing to guarantee API reliability and adherence to integration standards. • Contributed to CI/CD automation by integrating Argo CD into the testing pipeline, improving deployment reliability, and accelerating environment provisioning. • Partnered with major card networks (Visa, MasterCard, AMEX) on B2B payment solutions, driving secure and scalable integrations. • Worked with HTTP methods (GET, POST, PUT, DELETE) for API testing and documentation. • Investigated, resolved, and coordinated resolution of system issues with internal/external teams, ensuring timely fixes and minimal impact on service delivery. • Delivered high-impact projects across, Payment Domain, and E-Governance, digital platforms.
LanceSoft, Inc.
Jul 20212 yrs 8 mosFeb 2024

Noida, Uttar Pradesh, India

• Gathered and documented business requirements (BRD) and translated them into detailed functional specs (FRD). • Conducted as-is and to-be process analysis for Motor, Health, and Property Insurance products. • Worked with underwriters, operations, IT, and compliance teams to design and automate: • Defined user stories and acceptance criteria for agile sprints in Jira. • Collaborated with the QA team to define test scenarios and conduct UAT. • Integrated CRM, document management, and payment gateway systems. • Supported compliance updates for IRDA regulations and digital KYC • Wrote SQL Queries, Complex queries, Window functions, designed Dashboard. • Developed detailed PDD (Process Design Document) and SDD (Solution Design Document) to ensure clarity and alignment.
DATA Inc.
Oct 20191 yr 10 mosJul 2021

Noida, Uttar Pradesh, India

● Conducted requirements gathering sessions with stakeholders to understand business needs and objectives. ● Analyzed business processes and identified areas for improvement and automation. ● Collaborated with stakeholders to gather project requirements and documented them in Jira as Epics and User Stories. ● Created and managed Jira boards and backlogs to facilitate project planning and prioritization. ● Worked closely with the development team to ensure that User Stories were well defined, estimated, and ready for implementation. ● Conducted regular Jira grooming sessions to refine and update User Stories based on changing business needs. ● Created detailed business requirements documents (BRDs), functional specifications, and use cases. ● Worked closely with technical teams to ensure accurate translation of business requirements into technical solutions. ● Facilitated user acceptance testing (UAT) and provided support during system go live and postimplementation phases. ● Collaborated with stakeholders to gather and analyze business requirements related to API functionality and integrations. ● Acted as a liaison between business users, IT teams, and vendors to address project issues and ensure project milestones were met.

Education

Regional College for Education,Research & Tech. ,Jaipur

Bachelor's degree, Computer Science

Regional College for Education,Research & Tech. ,Jaipur

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Headline

Business Analyst | Agile | JIRA | AI GEN, LLM | Achieved 80K+ Reach on Viral Content | Open to Work

About

At Genpact, I serve as a Technical Business Analyst, contributing to ERP migration projects, including Oracle-to-Workday transitions. My role involves creating detailed Business Requirements Documents (BRDs), performing API integration testing, and designing database schemas to ensure data integrity. I collaborate with stakeholders to support project management through tools like Azure DevOps and Gentrac, ensuring transparency and traceability. With a Bachelor's degree in Computer Science from Regional College for Education, Research & Technology, I bring a strong foundation in IT Business Analysis and Project Management. My contributions focus on enabling seamless system compatibility, optimizing processes, and aligning technical solutions with organizational objectives.

Location

Ghaziabad

Work experience

Technical Business Analyst at GENPACT, Jun 2024 - Present · 2 yrs, Hybrid

Business Analyst Project Management at GENPACT, Jun 2024 - Sep 2025 · 1 yr 4 mos, Gurugram, Haryana, India, I. Led the creation of Requirements Analysis (RA), Business Requirements Documents (BRD), User Stories, and Use Cases for the ERP migration from Oracle to Workday. II. Conducted API Integration Testing and Postman Database Testing to ensure seamless data flow and system compatibility. III. Created database schemas and performed data mapping to support migration processes. IV. Developed test cases and maintained documentation in Wiki for transparency and traceability. V. Utilized Azure DevOps and Gentrac for project tracking and management. VI. Collaborated with business stakeholders to create RA and track project apps across multiple towers, including SharePoint, Sales & Marketing (S&M), and Infrastructure & Logistics (I&L).

Technical Business Analyst at GENPACT, Jun 2024 - Sep 2025 · 1 yr 4 mos, Gurugram, Haryana, India, • Collaborated with stakeholders to gather requirements and create comprehensive Business Requirement Documents (BRD). • Managed project timelines and resources effectively, ensuring smooth execution of order-to-cash processes. • Conducted API testing and designed flow charts to enhance process design within the BFSI sector. • Played a key role in ERP migration, optimizing payment and card processing systems.

Sr.Delivery Manager at Centraprise, Mar 2024 - Jun 2024 · 4 mos, On-site, • Drafted detailed BRDs, FRDs, and managed Epics, User Stories, and Acceptance Criteria using Jira and Confluence, ensuring seamless alignment between business requirements and technical implementation. • Work with Global Payment System to develop 4 core API (Incoming API, Data Fabric API, Essential API, Digital Installment API) to Streamline Payment System. • Work with team for API Integration, API Migration, API Documentation, API Testing, Data Mapping, and Schema Writing • Responsible for Owned sprint ceremonies (2-week Agile sprints): Daily Standup, planning, review, retrospectives. Along with Sprint demo and Walkthrough call to Stakeholder. • Leveraged strong analytical skills to write complex SQL queries (including window functions) and build Power BI dashboards, delivering actionable insights that supported strategic • Led API documentation initiatives via Postman, producing developer-friendly and partner-ready specifications that reduced onboarding time and improved API adoption. • Designed and validated JSON and XML schemas, enforcing contract testing to guarantee API reliability and adherence to integration standards. • Contributed to CI/CD automation by integrating Argo CD into the testing pipeline, improving deployment reliability, and accelerating environment provisioning. • Partnered with major card networks (Visa, MasterCard, AMEX) on B2B payment solutions, driving secure and scalable integrations. • Worked with HTTP methods (GET, POST, PUT, DELETE) for API testing and documentation. • Investigated, resolved, and coordinated resolution of system issues with internal/external teams, ensuring timely fixes and minimal impact on service delivery. • Delivered high-impact projects across, Payment Domain, and E-Governance, digital platforms.

Business Analyst at LanceSoft, Inc., Jul 2021 - Feb 2024 · 2 yrs 8 mos, Noida, Uttar Pradesh, India, • Gathered and documented business requirements (BRD) and translated them into detailed functional specs (FRD). • Conducted as-is and to-be process analysis for Motor, Health, and Property Insurance products. • Worked with underwriters, operations, IT, and compliance teams to design and automate: • Defined user stories and acceptance criteria for agile sprints in Jira. • Collaborated with the QA team to define test scenarios and conduct UAT. • Integrated CRM, document management, and payment gateway systems. • Supported compliance updates for IRDA regulations and digital KYC • Wrote SQL Queries, Complex queries, Window functions, designed Dashboard. • Developed detailed PDD (Process Design Document) and SDD (Solution Design Document) to ensure clarity and alignment.

Business Analyst at DATA Inc., Oct 2019 - Jul 2021 · 1 yr 10 mos, Noida, Uttar Pradesh, India, ● Conducted requirements gathering sessions with stakeholders to understand business needs and objectives. ● Analyzed business processes and identified areas for improvement and automation. ● Collaborated with stakeholders to gather project requirements and documented them in Jira as Epics and User Stories. ● Created and managed Jira boards and backlogs to facilitate project planning and prioritization. ● Worked closely with the development team to ensure that User Stories were well defined, estimated, and ready for implementation. ● Conducted regular Jira grooming sessions to refine and update User Stories based on changing business needs. ● Created detailed business requirements documents (BRDs), functional specifications, and use cases. ● Worked closely with technical teams to ensure accurate translation of business requirements into technical solutions. ● Facilitated user acceptance testing (UAT) and provided support during system go live and postimplementation phases. ● Collaborated with stakeholders to gather and analyze business requirements related to API functionality and integrations. ● Acted as a liaison between business users, IT teams, and vendors to address project issues and ensure project milestones were met.

Education

Bachelor's degree, Computer Science, Regional College for Education,Research & Tech. ,Jaipur

Pankaj Rana - Technical Business Analyst in Ghaziabad | Tal