Headline

Senior QA Lead / QA Manager | Built an AI-Native QA Platform | Banking & Commercial Lending | AI Agents · Claude Code · Codex · LLM Evaluation | Playwright · Java · Python Ex-Infosys (Visa)

About

I took quality engineering at a UK digital bank from manual testing to a fully AI-native platform. Senior QA Lead / QA Manager with 12+ years in QA: 7+ in commercial lending and core banking, 5 in payments on the Visa account at Infosys. 🤖 AI-Native Test Platform Non-technical users describe a test in plain English and get a production-ready, CI-integrated Playwright spec. Zero code, zero terminal, zero YAML. - Plain English → Claude and Codex → typed capability catalog → deterministic resolver: no hallucinated flows, no false greens - Live browser execution streamed in real time - Auto-generates the .spec.ts, scenario data and a GitHub pull request - 5-layer safety architecture enforces routing correctness 🧠 AI Across the QA Lifecycle - Agents that turn Jira stories into human-reviewed test cases, rolled out organisation-wide - LLM evaluation that cut false test suggestions by about 98% - LLM failure analyzer that classifies nightly CI failures by root cause - Multi-repo agent workspace: Claude and Codex read the whole platform for test generation, CI triage and requirement-to-coverage mapping - AI governance: PII redaction before any LLM call, human-in-the-loop review, traceability and model tiering ⚙️ Automation & API Engineering - Java/Gradle regression engine: 220+ scenarios across 8+ microservices, combining HTTP API and SQL validation in one framework; full regression run time cut by about 90% - CI runs only the tests relevant to each deployment, filtered by business function - Playwright + TypeScript UI suite built from scratch and wired into CI 🏦 Lending Domain & Leadership - Commercial lending, origination to closure: term loans, RCF, syndicated and loan-on-loan structures, rolled-up interest, SONIA, SOFR, €STR and BoE base rate, fee amortisation, GL and BoD/EoD batches - Led the ~3,000-loan migration from Mambu, plus the nCino and data-warehouse integrations - Led a team of 8 QA engineers; owned risk-based, shift-left test strategy and release sign-off 🛠 Stack Claude Code · OpenAI Codex · Amazon Bedrock AgentCore · MCP · Python · Java · Gradle · Playwright · TypeScript · Next.js · SQL · GitHub Actions · Docker · AWS · Jira Previously: Test Engineer & Test Analyst at Infosys (Visa account): payment gateway testing, Selenium automation, Regression & Scrum Master 📌 Open to Senior QA Lead, QA Manager and Quality Engineering Lead roles 📩 itsmepankajpandey@gmail.com | 💻 https://github.com/PankajPandey-codes

Location

Greater Bengaluru Area

AI stack

claude code

claude

codex

github copilot

langchain

openai

Work experience

Senior Technical Lead at OakNorth in India, May 2024 - Present · 2 yrs 6 mos, Bengaluru, Karnataka, India, 6 years as quality engineering lead for a proprietary core banking platform — building the test infrastructure from scratch and evolving it into an AI-native QA platform at scale. 🤖 AI-Native Test Authoring Platform ▸ Designed and built a Next.js + Claude + Codex platform enabling non-technical users to author production Playwright tests in plain English — zero code, zero terminal, zero YAML ⚙️ API & Backend Regression Engine ▸ Built a Java/Gradle regression engine from scratch: 220+ scenarios across 3 manifests covering 8+ core banking microservices end-to-end ▸ Unified HTTP API assertions and SQL/MySQL database validations in a single framework ▸ Targeted CI mode: only tests relevant to each deployment run — keeping pipelines lean ▸ Docker + GitHub Actions + AWS pipeline with 4 execution modes, live dashboards and reports 🧠 AI Engineering ▸ Multi-repo AI agent workspace: Claude & Codex read the entire platform in one session for test generation, CI triage, and Jira-to-coverage mapping ▸ LLM-powered failure analyzer classifying CI failures by root cause — reducing time-to-triage significantly ▸ Playwright TypeScript UI suite: 10 spec files, 14 active scenarios across 5 business domains ▸ Acting Scrum Master — sprint ceremonies, stakeholder alignment and release management Tech: Java · Gradle · Playwright · TypeScript · Next.js · Claude · Codex · SQL · Mambu · Docker · GitHub Actions · AWS · Jira

Technical leader at OakNorth in India, Apr 2021 - May 2024 · 3 yrs 2 mos, Bangalore Urban, Karnataka, India

Senior Technology Analyst at OakNorth in India, Jul 2019 - Mar 2021 · 1 yr 9 mos, Bangalore

Test Analyst at Infosys, Apr 2016 - Jun 2019 · 3 yrs 3 mos, Bengaluru Area, India, Quality assurance for mission-critical payment processing systems at Visa — one of the world's largest financial networks processing billions of transactions globally. ▸ Tested high-volume payment flows covering authorisation, card processing, and settlement systems at global scale ▸ Designed and executed API and integration test strategies across core payment processing services ▸ Built automated regression suites for critical payment flows, reducing manual test execution effort ▸ Conducted performance and load testing validating system behaviour under peak transaction volumes ▸ Partnered with cross-functional, multi-geography teams on acceptance criteria, defect triage, and live production support Domain: Payments · Transaction Processing · High-Volume Financial Systems

Senior System Engineer at Infosys, Mar 2014 - Mar 2016 · 2 yrs 1 mo, Greater Bengaluru Area, QA consulting across enterprise client engagements — delivering test strategies, automation frameworks, and quality programmes for large-scale software delivery. ▸ Designed test strategies and automation frameworks across multiple enterprise projects and industry domains ▸ Built regression suites and led test execution, defect management, and UAT sign-off for major production releases ▸ Worked directly with client stakeholders to validate requirements and define acceptance criteria ▸ Mentored junior QA engineers on automation, test design, and agile practices

Education

Bachelor of Technology - BTech, Electronics and Instrumentation Engineering, West Bengal University of Technology, Kolkata

Higher Secondary Education(Class 12), SCIENCE, Central Board of Secondary Education

Public links

github: https://github.com/pankajpconnect-code