---
title: "Pankaj K. - Software Developer in Greater Bengaluru Area | Tal"
description: "Meet Pankaj K., Backend Engineer @Swiggy | Built Loyalty System Driving ₹18Cr/Mo | 1x MVP | 1x Swiggstar | Golang • gRPC • Distributed Systems based in Greater Bengaluru Area. AI stack includes claude code, claude, and cursor. Explore public work links including github and leetcode."
image: "https://tal.club/meet/pankaj-k/share-image"
---

# Pankaj K\. on Tal

## Headline

Backend Engineer @Swiggy \| Built Loyalty System Driving ₹18Cr/Mo \| 1x MVP \| 1x Swiggstar \| Golang • gRPC • Distributed Systems

## About

I build backend systems at Swiggy serving millions of users daily\. I architected a loyalty program from scratch that now generates ₹18 Cr monthly across 87K\+ restaurants, improving retention by 20% and conversions by 5%\. I also led the migration of Node\.js service to Golang, reducing booking latency by 18% for 10M MAUs\. My work focuses on Golang, gRPC, Kafka, Redis, and DynamoDB, designing scalable distributed systems and improving observability with Prometheus and Grafana\. I started as an intern at Infra\.Market, later joining Swiggy in 2023 to work on large\-scale backend systems\. I enjoy solving distributed systems and performance optimization problems and am always open to discussions around backend engineering and system design\.

## Location

Greater Bengaluru Area

## AI stack

claude code

claude

cursor

## Work experience

Software Developer at Swiggy, Dec 2023 \- Present · 2 yrs 9 mos, Bengaluru, Karnataka, India, • 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Migrated 25\+ APIs for the deal life cycle \(creation, blocking, updation, flash deals, bulk creation\) from Node\.js to Golang, improving scalability and performance\. • 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐏𝐫𝐨𝐠𝐫𝐚𝐦: Built and launched a loyalty program from scratch, integrated with Dineout’s transaction flows, now live across 87k\+ restaurants\. • 14\-day retention: ↑20% • Repeat rates: ↑3–4% \(after a year\-long plateau\) • Conversion: ↑5%, driving \~₹18 Cr GOV/month Impact: Increased transactions at non\-discount restaurants, strengthening adoption\. • 𝐃𝐢𝐧𝐢𝐧𝐠 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐀𝐏𝐈 : Designed and implemented a gRPC contract to fetch data for multiple widgets concurrently, reducing latency on the Dineout slot booking page by 18%, enhancing overall user experience\. • 𝐆𝐈𝐑𝐅 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Delivered a scalable solution for the GIRF event, enabling validation for deal visibility and purchases, along with a bulk upload feature capable of handling 2,500\+ items simultaneously\. • 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠: Published key Prometheus metrics and built dashboards using PromQL, enabling effective on\-call monitoring and faster issue resolution\. • 𝐄𝐯𝐞𝐧𝐭 𝐅𝐥𝐨𝐰 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧: Streamlined Swiggy Scene's event flow by integrating new event workflows, allowing seamless creation of single and multi\-day events\. Developed a Kafka topic to sync event day changes across all CRUD operations\. • 𝐎𝐧\-𝐂𝐚𝐥𝐥 𝐃𝐮𝐭𝐲 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐒𝐭𝐚𝐛𝐢𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 • Tech Used: PromQL, Grafana • Reduced weekly system alerts from 100\+ to 40, significantly improving uptime and overall system stability\. •\.Built dashboards to track system health and monitor abnormalities, which enabled proactive issue detection, improving system stability\.

Engineer at Infra\.Market, Jul 2023 \- Dec 2023 · 5 mo, Bangalore Urban, Karnataka, India

Intern at Infra\.Market, Nov 2022 \- Jul 2023 · 8 mo, Bengaluru, Karnataka, India

Global Virtual Intern at RadicalX, Jan 2022 \- Mar 2022 · 3 mos, New York, United States \(Remote\)

Alpha team member at Google Developers, Feb 2021 \- Nov 2022 · 1 yr 10 mos, Jalandhar, Punjab, India

## Education

Bachelor's degree, Computer Science, Lovely Professional University

## Public links

- github: https://github\.com/pankaj\-889
- leetcode: https://leetcode\.com/Dark001

[View the original profile](https://tal.club/meet/pankaj-k)

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