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Pankaj Jayaswal

Immediate Joiner (LWD 2 Sep) | Senior Salesforce Developer @Accenture |#Ex_Cisco | #NITK | Salesforce 5X Certified | PD1 | PD2 | Agentforce Specialist

India

8+ years of work experience

Accenture
Jan 20242 yrs 8 mosPresent

Responsible for implementing and maintaining core business logic for end-to-end order processing. Investigated, diagnosed, and resolved defects in the existing codebase, contributing to improved system stability and performance. Contributed to stabilizing the Pre-Production environment, resulting in ~80% improvement in operational efficiency. Delivered new features within the project timeline, contributing to a 100% increase in client engagement. Worked as Salesforce Developer supporting both development and L3 production stabilization, delivering Apex/LWC enhancements and resolving high-priority P1/P2 incidents. Implemented permanent code fixes for recurring production issues, improving system reliability and operational efficiency. Managed package deployments, bug fixes, and enhancements across major releases and patch updates.
Accenture
Apr 20233 yrs 5 mosPresent

Indore, Madhya Pradesh, India

Accenture
Apr 20239 mosDec 2023

Developed core Salesforce/Conga functionalities to automate Asset Line creation, Billing Schedule setup, and Invoice generation.
Cisco
May 20211 yr 10 mosFeb 2023

Bangalore Urban, Karnataka, India

Cisco
May 20211 yr 10 mosFeb 2023

Worked on resolving 30+ critical defects in the existing application identifying root causes, and implementing effective solutions to enhance product stability and performance. Implemented LDS to eliminate the need for Apex code by utilizing standard Lightning components. Handled Salesforce package deployments (Apex, LWC) across 2 major releases and 10+ patches, improving platform stability and release reliability by ~95%. Collaborated with QA teams to identify, prioritize, and fix bugs efficiently.
Cisco
Aug 20182 yrs 10 mosMay 2021

Greater Bengaluru Area

Cisco
Jan 20186 mosJun 2018

Bengaluru, Karnataka, India

Worked on Face Detection and Recognition using Opencv module, Restful API during my internship.

Pankaj’s AI Stack

claude code
claude code
github copilot
github copilot
openai
openai

Education

National Institute of Technology Karnataka

Master of Computer Applications - MCA, Computer Science

National Institute of Technology Karnataka

20153 yrs2018
Jawahar Navodaya Vidyalaya

High School Diploma

Jawahar Navodaya Vidyalaya

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Headline

Immediate Joiner (LWD 2 Sep) | Senior Salesforce Developer @Accenture |#Ex_Cisco | #NITK | Salesforce 5X Certified | PD1 | PD2 | Agentforce Specialist

About

Driven and detail-oriented Salesforce Developer with almost 7.5 years of industry experience and a strong record of client satisfaction. Proven track record of development and team collaboration. Resolving critical production issues with speed and precision—ensuring system stability, minimizing downtime, and keeping business operations running smoothly. Experienced in troubleshooting complex scenarios, performing root cause analysis, and delivering reliable fixes under pressure. Expertise in : Sales Cloud, Service Cloud Contract Fulfillment and Contract Execution. Salesforce Apex LWC Integrations Automation tools (Flows) Gen AI tools Industry: Pharmaceuticals IT

Location

India

AI stack

claude code

github copilot

openai

Work experience

Salesforce Developer at Accenture, Jan 2024 - Present · 2 yrs 8 mos, Responsible for implementing and maintaining core business logic for end-to-end order processing. Investigated, diagnosed, and resolved defects in the existing codebase, contributing to improved system stability and performance. Contributed to stabilizing the Pre-Production environment, resulting in ~80% improvement in operational efficiency. Delivered new features within the project timeline, contributing to a 100% increase in client engagement. Worked as Salesforce Developer supporting both development and L3 production stabilization, delivering Apex/LWC enhancements and resolving high-priority P1/P2 incidents. Implemented permanent code fixes for recurring production issues, improving system reliability and operational efficiency. Managed package deployments, bug fixes, and enhancements across major releases and patch updates.

Application Development Senior Analyst at Accenture, Apr 2023 - Present · 3 yrs 5 mos, Indore, Madhya Pradesh, India

Salesforce Developer at Accenture, Apr 2023 - Dec 2023 · 9 mos, Developed core Salesforce/Conga functionalities to automate Asset Line creation, Billing Schedule setup, and Invoice generation.

SDE 2 at Cisco, May 2021 - Feb 2023 · 1 yr 10 mos, Bangalore Urban, Karnataka, India

Salesforce Developer at Cisco, May 2021 - Feb 2023 · 1 yr 10 mos, Worked on resolving 30+ critical defects in the existing application identifying root causes, and implementing effective solutions to enhance product stability and performance. Implemented LDS to eliminate the need for Apex code by utilizing standard Lightning components. Handled Salesforce package deployments (Apex, LWC) across 2 major releases and 10+ patches, improving platform stability and release reliability by ~95%. Collaborated with QA teams to identify, prioritize, and fix bugs efficiently.

SDE 1 at Cisco, Aug 2018 - May 2021 · 2 yrs 10 mos, Greater Bengaluru Area

Intern at Cisco, Jan 2018 - Jun 2018 · 6 mos, Bengaluru, Karnataka, India, Worked on Face Detection and Recognition using Opencv module, Restful API during my internship.

Education

Master of Computer Applications - MCA, Computer Science, National Institute of Technology Karnataka

High School Diploma, Jawahar Navodaya Vidyalaya

Pankaj Jayaswal - Salesforce Developer in India | Tal