Headline

PGDM Marketing Candidate |Professional Physiotherapist| Aspiring Customer Success Professional | Management Trainee (Sales) at Topmate | Customer Relationship & Client Engagement

About

PGDM Marketing student with a background in Physiotherapy and experience in customer-facing sales roles. Skilled in understanding customer needs, relationship management, stakeholder communication, and problem-solving. Passionate about Customer Success, customer onboarding, retention, and helping users achieve value from products and services. Currently gaining hands-on experience in client engagement and consultative selling at Topmate.

Location

Pune District

AI stack

claude code

meta

openai

Canva Magic Studio

ChatGPT

ChatGPT Images

Work experience

Sales and Marketing Management Trainee at topmate.io, May 2026 - Present · 5 mos, Bengaluru, Karnataka, India

Physiotherapist at Dr B R Ambedkar memorial hospital, Jun 2023 - Nov 2023 · 6 mos

Sales and Marketing Management Trainee at Topmate, Achieved 100% of monthly revenue targets, generating ₹3,00,000+ through customer consultations and solution- based selling. Awarded "Rising Star of the Month" for exceptional performance. Guided customers through the end-to-end journey, from needs assessment and product consultation to onboarding support. Built strong customer relationships through proactive follow-ups, objection resolution, and personalized communication. Managed customer interactions, sales pipelines, and records using HubSpot CRM.

Education

Master of Business Administration, IIEBM Indus Business School

BPT, Physical Therapy/Therapist, Ayush and Health Science University of Chattisgarh, Raipur