---
title: "PALLAVI GUPTA - Senior Salesforce Automation Test Lead in Pune District | Tal"
description: "Meet PALLAVI GUPTA, Cloud Solution Delivery Lead Consultant|NTT data| CSPO|CSM|Salesforce Agentforce Certified Specialist|Salesforce Certified AI Associate|MCA|Jammu University based in Pune District. AI stack includes claude, github copilot, and claudecode."
image: "https://tal.club/meet/pallavi-gupta-1/share-image"
---

# PALLAVI GUPTA on Tal

## Headline

Cloud Solution Delivery Lead Consultant\|NTT data\| CSPO\|CSM\|Salesforce Agentforce Certified Specialist\|Salesforce Certified AI Associate\|MCA\|Jammu University

## About

I am a Salesforce Senior QA lead at NTT Data, a global leader in payment solutions and technology\. I have 11\.7 salyears of experience in the software industry, specializing in Salesforce Senior QA Lead ,Software testing, quality assurance, Business analyst, and automation\. I am CSM certified ,CSPO Certified, Salesforce Certified Agentforce Specialist, Salesforce Certified AI Associate\. My core competencies include Salesforce ,Sales, Service, Experience and Revenue cloud and API testing, manual and automation testing, web and mobile application testing, ETL testing, performance testing, and user acceptance testing\. I have extensive knowledge and experience in using various tools and frameworks, such as Selenium, Cucumber, Appium, TestNG, Jenkins, JMeter, HP\-ALM, JIRA, and Microsoft Azure\. I have successfully tested and delivered multiple projects for clients across different domains, such as E\-commerce, Banking and Finance,Health care, Manufacturing, Automobile, Insurance, Education portals, Warehouse management I am passionate about delivering high\-quality products that meet the business and technical requirements, and exceed the expectations of the end\-users\. I enjoy working in a collaborative and agile environment, where I can interact with product management, project management, and development teams, and contribute to the project and testing objectives\. I am always eager to learn new technologies and methodologies, and enhance my skills and knowledge\. My goal is to become a leader and an expert in the software testing field, and to provide innovative and effective solutions for complex testing challenges\.

## Location

Pune District

## AI stack

claude

github copilot

claudecode

githubcopilot

ChatGPT

Microsoft Copilot

OpenAI Agents SDK

OpenAI Playground

## Work experience

Senior Salesforce Automation Test Lead at NTT DATA, Jun 2022 \- Present · 4 yrs 2 mos, Pune, • Strong experience in Frameworks like Agile and Safe\. Working on tickets/Issues for the project via Azure DevOps\. • Working as a Test lead for the project and handling a team size of 15 members and creating WSR’s and updates to Onsite team\. Also gathering all the requirements from the clients and circulating to the team\. • Salesforce sales\-cloud, Service cloud and experience cloud application modules \(Cases, Contacts, accounts, opportunities, leads, Reports, Dashboards\), Integration with Banners tested and verifying the issues\. Collaborating with onshore people to get the details about the requirements\. • Testing the user\-stories, and tickets in both QA & UAT sandboxes

Senior Test lead Engineer at Mastercard, Apr 2021 \- Mar 2022 · 1 yr, Pune, Maharashtra, India, • Preparing Test Summary and Test cases based on the Functional document received\. • Preparation of test scripts for automating using Jbehave\. • Execute browser compatibility and regression tests using Jbehave for testing UI for every new build release\. • Performing Regression tests using automation scripts in Jbehave\. • Interacting with the client daily to discuss issues and for upcoming activities\. • Check the status of every issue across each module daily and update the scrum master daily through emails and status trackers\. • Perform Mobile Application testing of Salesforce application through browser stack\. • Track the issues on Rally & Automating the scripts on IntelliJ Idea\. Environment/Applications Used: Salesforce Cloud Service Application, Preprod, and staging sandboxes, IntelliJ Idea, Rally, Cucumber\-Selenium\-J\-Behave

Senior Software Test Engineer at Nagarro, Aug 2018 \- May 2020 · 1 yr 10 mos, Gurgaon, India, ● Creating test cases for testing the system against business requirements ● Testing the system for integration with outside world as per scope of the business requirements\. ● User Acceptance Testing with appropriate counterpart from the client side\. ● Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives ● Design and create test conditions and scripts to address business and technical use cases ● Use existing tools and techniques to execute test\. ● Creating Test Plans and executing the Test Plans in the releases ● Document, track and escalate issues as appropriate\. ● Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution ● Coordinate with the On\-shore team and client’s Business Analysts to understand the Business cycles and scenarios\. ● Experience in Hardware & IT Infra testing for MSOffice 365 Pro Plus and its Add\-ins, Image testing, SIT, Compatibility testing, Egnyte ● Creating Test strategies & Test plans ● Creating Test Plans and executing the Test Plans in the releases ● Report Testing Using BI Tools \(Power BI\) & visual Studio\. ● Document, track and escalate issues as appropriate, using JIRA ● Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution ● Coordinate with the Business Analysts to understand the Business cycles and scenarios\. ● Experience in ETL testing, Share point Application Testing, Microsoft Azure tool, Power BI ● Creating Test strategies & Test plans

Senior Software Test Engineer at Sopra Steria, Oct 2017 \- Jul 2018 · 10 mos, Noida Area, India, ● Creating test cases for testing the system against business requirements ● Running the test cases and maintaining the results in appropriate system via\. HP\-ALM 12 ● Testing the system for integration with outside world as per scope of the business requirements\. ● User Acceptance Testing with appropriate counterpart from the client side\. ● Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives ● Design and create test conditions and scripts to address business and technical use cases ● Use existing tools and techniques to execute test ● Document, track and escalate issues as appropriate, using JIRA ● Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution ● Coordinate with the Business Analysts to understand the Business cycles and scenarios\.

Software Quality Engineer at Vinculum Solutions Ltd\., Aug 2016 \- Jun 2017 · 11 mos, Noida, PROJECT 1 : WAREHOUSE MANAGEMENT SYSTEM \(WMS\) ORGANISATION : VINCULUM SOLUTIONS PVT LTD \(NOIDA\) DESIGNATION : TEST ENGINEER PRODUCT : WAREHOUSE MANAGEMENT SYSTEM \(WMS\) DURATION : \(August 2016 – Present\) TECHNOLOGY USED ; JAVA DOMAIN : E\-RETAILS \(SUPPLY CHAIN MANAGEMENT\) BUG TRACKING TOOL : BUGZILLA and QC\(quality center\) TESTING : Product testing, Data Warehouse Testing, Manual Testing, Functional testing, Ad\-hoc, GUI, System ,Regression testing, database testing Smoke, Sanity, Usability, Accessability and Integration testing, Deployments and Releases and hotfixes

## Education

Master of Computer Applications \(M\.C\.A\.\), COMPUTER SCIENCE & ITS APPLICATIONS, jammu university

BCA, COMPUTER SCIENCE & ITS APPLICATIONS, COMMERCE COLLEGE,JAMMU UNIVERSITY

[View the original profile](https://tal.club/meet/pallavi-gupta-1)

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