Pallavi Goswami profile photo 1 on Tal

Pallavi Goswami

Operation Specialist ||Certified Data Analyst||

Bengaluru

4+ years of work experience

Ansira
Sep 20241 yr 10 mosPresent

Pune, Maharashtra, India

Ansira
Jun 20242 yrs 1 moPresent

Pune District

Performing Quality Control checks before publishing — resulting in a 98% accuracy standard. Monitoring and resolving operational issues using infraction management tools. Processing pre-approved requests with 100% adherence to defined SLAs. Contributed to workflow optimization improving turnaround time by 15%. Monitored dealer websites before publishing to verify links, content, and offers. Ensuring brand compliance and quality review of marketing content across dealership websites.
Sincro Digital Marketing
Jun 20242 yrs 1 moPresent

• Reviewed marketing materials for accuracy and brand compliance. • Assisted clients with marketing needs via email, phone, and chat. • Coached customers on creating brand-enhancing content. • Ensured quality control and compliance with program guidelines.
Infosys BPM
Jul 20212 yrs 1 moJul 2023

Pune, Maharashtra, India

Infosys BPM
Jul 20212 yrs 1 moJul 2023

Pune, Maharashtra, India

Infosys BPM
Jul 20211 yr 11 mosMay 2023

Pune, Maharashtra, India

Managed cash-out, refinance, and purchase loans, ensuring adherence to SLAs. Optimized pipeline processes for product development and service delivery. Supported administrative tasks, including data collection, document review, and KYC compliance. Proficient in I&G, TDE, and funding loan processing workflows. Improved loan processing and met deadlines using project management.

Education

Excelr

Data Analyst

Excelr

Biju Patnaik University of Technology, Odisha

MBA (19-21), Human Resource management/operation management

Biju Patnaik University of Technology, Odisha

20192 yrs2021

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Headline

Operation Specialist ||Certified Data Analyst||

About

• Microsoft Excel: Proficient in data manipulation, visualization, and analysis using advanced Excel functions and formulas. • Power BI & Tableau: skilled in creating interactive dashboards and reports to communicate insights effectively to stakeholders. • SQL: Experienced in querying relational databases to retrieve, analyze, and manipulate data efficiently. • Python: Familiarize yourself with Python programming for data analysis, including libraries such as Pandas, NumPy, and Matplotlib. • 🔑 What I Bring to the Table: • Analytical Thinking: I approach data with a curious mindset, uncovering patterns and trends to drive informed decision-making. • Communication Skills: Able to translate complex data findings into clear and actionable insights for diverse audiences. • Team Collaboration: Thrive in collaborative environments, contributing ideas and working seamlessly with cross-functional teams. • Continuous Learning: Committed to staying updated with the latest tools and techniques in data analysis to deliver optimal results.

Location

Bengaluru

Work experience

Operational Specialist at Ansira, Sep 2024 - Present · 1 yr 10 mos, Pune, Maharashtra, India

Operational Specialist at Ansira, Jun 2024 - Present · 2 yrs 1 mo, Pune District, Performing Quality Control checks before publishing — resulting in a 98% accuracy standard. Monitoring and resolving operational issues using infraction management tools. Processing pre-approved requests with 100% adherence to defined SLAs. Contributed to workflow optimization improving turnaround time by 15%. Monitored dealer websites before publishing to verify links, content, and offers. Ensuring brand compliance and quality review of marketing content across dealership websites.

Operational Specialist at Sincro Digital Marketing, Jun 2024 - Present · 2 yrs 1 mo, • Reviewed marketing materials for accuracy and brand compliance. • Assisted clients with marketing needs via email, phone, and chat. • Coached customers on creating brand-enhancing content. • Ensured quality control and compliance with program guidelines.

Senior Process Executive at Infosys BPM, Jul 2021 - Jul 2023 · 2 yrs 1 mo, Pune, Maharashtra, India

Senior Process Executive at Infosys BPM, Jul 2021 - Jul 2023 · 2 yrs 1 mo, Pune, Maharashtra, India

Senior Process Executive at Infosys BPM, Jul 2021 - May 2023 · 1 yr 11 mos, Pune, Maharashtra, India, Managed cash-out, refinance, and purchase loans, ensuring adherence to SLAs. Optimized pipeline processes for product development and service delivery. Supported administrative tasks, including data collection, document review, and KYC compliance. Proficient in I&G, TDE, and funding loan processing workflows. Improved loan processing and met deadlines using project management.

Education

Data Analyst, Data Analyst, Excelr

MBA (19-21), Human Resource management/operation management, Biju Patnaik University of Technology, Odisha