---
title: "PALLAV DEKA - Product Manager in Bengaluru | Tal"
description: "Meet PALLAV DEKA, AI Product Manager | Product Owner (CSPO®) | Six Sigma Green Belt (CSSGB®) | Business Analysis | Agile Delivery | Scrum | Leadership | Product Management | Stakeholder Engagement | SDLC | EMR/EHR | US HealthCare IT based in Bengaluru. AI stack includes claude, gemini, and openai."
image: "https://tal.club/meet/pallav-pratim-deka/share-image"
---

# PALLAV DEKA on Tal

## Headline

AI Product Manager \| Product Owner \(CSPO®\) \| Six Sigma Green Belt \(CSSGB®\) \| Business Analysis \| Agile Delivery \| Scrum \| Leadership \| Product Management \| Stakeholder Engagement \| SDLC \| EMR/EHR \| US HealthCare IT

## About

I am a dynamic and impact\-focused professional with 14 years of experience in Product Management, Agile Delivery, and Business Analysis, primarily within the healthcare IT sector\. My expertise lies in driving product excellence and ensuring stakeholder alignment to deliver successful end\-to\-end solutions\. I have a strong background in product strategy, roadmap governance, and translating business priorities into scalable product outcomes\. My deep domain knowledge in EMR/EHR, RCM, and healthcare regulatory programs enables me to support complex technology ecosystems effectively\. Throughout my career, I have owned product roadmaps and consistently met 97% of feature deadlines by proactively identifying and mitigating engineering roadblocks\. I have successfully led cross\-functional teams, facilitated Agile ceremonies, and engaged with executive stakeholders to drive data\-driven decision\-making\. My certifications in PMP, CSPO, and Lean Six Sigma further complement my skills in Agile transformation and project management\. A Passionate and Certified Scrum Product Manager® with hands on experienced in projects like EMR\(Electronic Medical Record\) & EHR\(Electronic Health Record\), US Healthcare Program, Medical Devices\. Also, worked in the role of a Team Leader in Business Analyst Department with proved Leadership track record of handling end to end grievances, KPI, project schedule, WBS etc of a Team of 10 employees\. And was also a Clinical Analyst in Software Quality Testing and Quality Control, Quality Assurance, SDLC in IT Healthcare industry\. Skilled in UAT, QA, Manual Testing, SQL, JIRA, CHEF, MS office, MS Project and creating Dashboards etc\. Implemented Agile methodologies, Scrum framework, Sprint Planning\. Creator and reviewer of Users Story in JIRA, User Interface Design \(UID\) and perform User Acceptance Testing \(UAT\) at the end of every development iteration\. Wide range of knowledge on EMR/EHR, HIS, Medical Devices, HL7, HIPAA, RCM, EDI, HEDIS, CMS \(Centers for Medicare & Medicaid Services\) etc\. Expertise on My SQL, Data Analysis, Microsoft Power BI, Tableau, Oracle PLM, JFrog, Install anywhere, Perforce, Code Collaborator etc\.

## Location

Bengaluru

## AI stack

claude

gemini

openai

perplexity

ChatGPT

Figma Make

## Work experience

Product Manager at ICU Medical, Feb 2023 \- Present · 3 yrs 9 mos, India, In my current role as a Product Manager at ICU Medical, I oversee the management of infusion and medication\-delivery systems, including advanced infusion devices\. I am responsible for the setup, operation, programming, and troubleshooting of IV infusion pumps, ensuring accurate medication administration\. My role involves leading cross\-functional teams to address project issues and dependencies while maintaining comprehensive project documentation\. I also facilitate sprint planning sessions and backlog refinement to drive SDLC activities effectively\. Achievements: I have successfully led the product roadmap for infusion systems, ensuring alignment with business objectives and achieving a 97% feature deadline compliance rate\. My proactive approach to identifying engineering roadblocks has significantly contributed to uninterrupted patient care and enhanced product delivery ➡️ Manage multiple projects at ICU Medical related to Medical Device & General Software ➡️ Lead and coordinate with cross\-functional teams, which includes Developers, QA, System Engineer, Business Analyst to mitigate issues and dependencies\. ➡️ Liaison for all project\-related communications with stakeholders, including marketing, management, cybersecurity, medical affaire, medical device integration, risk management and regulatory departments\. ➡️ Maintain comprehensive project documentation and Conduct thorough analysis of \(DDP, DID, V&V plan/report, Design Transfer etc\) and status reports till delivery\.

Associate Manager at Sutherland Healthcare Solutions, Jul 2021 \- Feb 2023 · 1 yr 8 mos, Bengaluru, As an Associate Product Manager, I managed product backlogs and prioritized features based on market research and customer insights\. I created solution roadmaps and oversaw the SDLC phases for healthcare IT solutions, leading projects that included hospital revenue monitoring dashboards and administrative modules\. My role required close collaboration with development teams to refine product specifications and ensure alignment with project scope\. Achievements: I successfully led the development of healthcare IT solutions that improved operational efficiency and user satisfaction\. My ability to prioritize features based on customer insights resulted in enhanced product offerings and increased market competitiveness\. ➡️Product Owner and Project coordinator of Healthcare Department ➡️ Responsible for the complete Software Development Life Cycle process till delivery ➡️Manager in COE\(Centre of Excellence\) in IT HealthCare ➡️ Solutions offering, Service offering, Market Research, Product Demo ➡️ EMR, Medical Divice, RCM Dashboard ➡️ POC, White paper, BRD, FSD, Stakeholder management

Associate Product Manager at Sutherland Healthcare Solutions, 2021 \- 2023 · 2 yrs, Managed product backlogs and prioritized features based on market research and customer insights\. Created solution roadmaps and oversaw SDLC phases for healthcare IT solutions\. Led projects covering hospital revenue monitoring dashboards, HIS, administrative modules, and MIS\.

Senior Business Analyst at Infomerica, Sep 2020 \- Jul 2021 · 11 mos, Bangalore Urban, In my role as a Senior Business Analyst, I worked on US healthcare programs, conducting requirements elicitation and maintaining requirement traceability\. I created use cases and functional specification documents, supported UAT activities, and prepared wireframes to translate business needs into technical requirements\. My contributions were vital in ensuring that project deliverables met client expectations and regulatory standards\. Achievements: I played a key role in the successful delivery of healthcare projects for the AHA and Ministry of Health KSA, ensuring compliance with healthcare regulations and enhancing project outcomes through effective stakeholder engagement\. ➡️Sr\. Business Analyst role with Client IQVIA\. ➡️Leads the SDLC projects with American Heart Association \(AHA\), Sickle Cell Disease \(SCD\), Familial Hypercholesterolemia \(FH\) ➡️ Stakeholder management, Agile, Scrum

Business Analyst Team Lead at eClinicalWorks, May 2015 \- Apr 2020 · 5 yrs, Bangalore, As a Manager, I led Business Analyst teams for EMR/EHR projects, supervising cross\-functional teams to deliver product features\. I managed backlog prioritization and grievance handling while mentoring teams through performance reviews and training plans\. My role involved ensuring compliance with healthcare regulatory requirements and facilitating Agile practices within the team\. Achievements: I successfully managed a team of approximately 12 members, enhancing their performance and productivity through effective mentoring and training\. My leadership contributed to the successful delivery of multiple healthcare projects, ensuring adherence to regulatory standards\. ➡️Lead Business Analyst in EMR/EHR Technology and ➡️Support Services worked as Clinical Analyst, Quality Assurance, Quality Control on ➡️US HealthCare IT project for MU, eCQM, MACRA\-MIPS, PI, CPC\+, ACO, CQM, CQW, QRDA, HEDIS

Manager at eClinicalWorks, 2015 \- 2020 · 5 yrs, Led Business Analyst teams for EMR/EHR and US healthcare projects covering MU, MACRA\-MIPS, HEDIS, CPC\+, QRDA, eCQM, and related programs\. Acted as Scrum Product Analyst and supervised cross\-functional teams comprising Business Analysts, Clinical Analysts, and QA professionals to deliver product features\. Managed backlog prioritization and grievance handling while mentoring teams of approximately 12 members through performance reviews and training plans\. Assisted in ensuring compliance with healthcare regulatory requirements, including HIPAA and Meaningful Use\.

Quality Tester at Hi Power Service, Mar 2014 \- Feb 2015 · 1 yr, Bengaluru, In my role as a Quality Tester, I tested mobile and tablet games for clients, identifying glitches and bugs to ensure a seamless user experience\. I reported defects and tracked customer issue tickets through resolution, contributing to the overall quality of the products delivered\. Achievements: My attention to detail and thorough testing processes helped improve the quality of mobile games, leading to higher customer satisfaction and reduced post\-launch issues\. ➡️Worked as a quality tester of mobile gaming products\. ➡️Tested mobile and tablets games for clients like Supercell, Rockstar, ➡️Responsibilities are to play mobile game like Hey day, Game of Thrones, Clash of clans etc, and find the glitched and bugs\. ➡️Report the bugs on an internal gateway tools\. ➡️Tracking gaming customers issue tickets and resolved them, testing on any specific customer's feedback and report those\.

## Education

Project Management, Project Management Institute

Green Belt, Lean Six Sigma, Indian School of Professional Excellence \(ISPE\)

[View the original profile](https://tal.club/meet/pallav-pratim-deka)

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