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Pallabi Saha

Mobility Specialist at Cartus | Ex- Graebel | Ex- Amazon

Bengaluru

7+ years of work experience

Cartus
Jun 20251 yr 4 mosSep 2026

Managing global mobility operations for a marquee financial services client, supporting a high-volume portfolio of domestic and international employee relocations. • Own a portfolio of 50+ active mobility cases spanning immigration, work authorization, and relocation coordination • Serve as the key point of contact between business stakeholders, vendors, and relocating employees — ensuring every case moves smoothly and on time • Trusted to manage sensitive, time-critical mobility cases for a top-tier client with minimal oversight • Contribute to process and vendor improvements that directly shape the employee mobility experience • Regularly engage with leadership-level reporting on global transfer and assignment trends Open to connecting on Global Mobility, Immigration Coordination, and Relocation Operations roles.
Graebel Companies, Inc.
Jun 20223 yrs 1 moJun 2025

Bengaluru, Karnataka, India

-Managing the household goods move of all the assigned transferees domestic and international relocation by maintaining interactive communication with clients , accounts and vendors . -Coordinating and monitoring each move as per organization and client's standards and procedures. -Ensuring successful logistical coordination of each household goods move by monitoring shipment status door to door and resolving concerns for vendors and transferees . -Assisting vendors globally for smooth shipment dispatch by coordinating with the transferees for set of custom documents depending upon countries . -Escalating scenarios to retain revenue level , to maintain profitability and avoid write offs.
Amazon
Sep 20219 mosMay 2022

Bangalore Urban, Karnataka, India

-Managing, on a daily basis, end to end operations for multiple pin codes of a city. -Enhancing the operations metrics by providing expertise through ground insights and root cause analysis process -Ensuring enough bandwidth in delivery team to ensure peak time delivery management. -Continuous improvement of the delivery process by managing projects, delivering project plans and monitoring performance. -Monitoring the hourly On Time Performance of the pin codes while maintaining cost targets to avoid any misses in order to maintain customer satisfaction.
Amazon
Mar 20192 yrs 6 mosAug 2021

- Monitoring the daily operations and metrics of sellers and their Seller Flex sites via connects, emails and coordinating with the internal stakeholders. - Liaise between field executives/sellers and various internal and external stakeholders for efficient and timely execution of operations. - Received incoming calls and addressed phone/email requests to reduce delay in the process. - Proactively updated the regular call-outs from the internal and external agencies to reduce customer impact and improve seller experience. - Worked on ECR escalations by taking the required and proper update from the sellers by probing the proper reason to improve seller experience within the TAT. - Being a part of Seller Flex team, has proactively worked on third party trans handover pickup issues and converted them positively to minimize the misses and to improve customer impact. - Assisting the sellers related to their queries and to resolve the issue via available Paragon tool.
Edusports
Jul 20183 mosSep 2018

Bengaluru Area, India

Pallabi’s AI Stack

claude
claude

Education

Bachelor of Commerce, Accounting and Finance

Bishop Cotton Womens Christian Law College

20153 yrs2018

12, Business/Commerce, General

Kendriya vidyalaya ASC

20141 yr2015

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Headline

Mobility Specialist at Cartus | Ex- Graebel | Ex- Amazon

About

Currently a Mobility Specialist, I manage a portfolio of mobility cases — coordinating immigration services, work authorization, and relocation vendors for new hires and transferees, while partnering closely with business stakeholders to keep cases moving within SLA. My work spans case data validation, documentation compliance, vendor coordination , and leadership reporting on analysing short-term assignment, and expat trends. Previously, as a Global Coordinator at Graebel, I managed international and domestic household goods relocations end-to-end — from vendor quotations and shipment planning through delivery and escalation resolution — and before that led team operations at Amazon, driving performance against productivity, quality, and SLA targets.

Location

Bengaluru

AI stack

claude

Work experience

Specialist - Onsite Goldman Sachs at Cartus, Jun 2025 - Sep 2026 · 1 yr 4 mos, Managing global mobility operations for a marquee financial services client, supporting a high-volume portfolio of domestic and international employee relocations. • Own a portfolio of 50+ active mobility cases spanning immigration, work authorization, and relocation coordination • Serve as the key point of contact between business stakeholders, vendors, and relocating employees — ensuring every case moves smoothly and on time • Trusted to manage sensitive, time-critical mobility cases for a top-tier client with minimal oversight • Contribute to process and vendor improvements that directly shape the employee mobility experience • Regularly engage with leadership-level reporting on global transfer and assignment trends Open to connecting on Global Mobility, Immigration Coordination, and Relocation Operations roles.

Global Household Goods Coordinator at Graebel Companies, Inc., Jun 2022 - Jun 2025 · 3 yrs 1 mo, Bengaluru, Karnataka, India, -Managing the household goods move of all the assigned transferees domestic and international relocation by maintaining interactive communication with clients , accounts and vendors . -Coordinating and monitoring each move as per organization and client's standards and procedures. -Ensuring successful logistical coordination of each household goods move by monitoring shipment status door to door and resolving concerns for vendors and transferees . -Assisting vendors globally for smooth shipment dispatch by coordinating with the transferees for set of custom documents depending upon countries . -Escalating scenarios to retain revenue level , to maintain profitability and avoid write offs.

Team Lead- Food Operations at Amazon, Sep 2021 - May 2022 · 9 mos, Bangalore Urban, Karnataka, India, -Managing, on a daily basis, end to end operations for multiple pin codes of a city. -Enhancing the operations metrics by providing expertise through ground insights and root cause analysis process -Ensuring enough bandwidth in delivery team to ensure peak time delivery management. -Continuous improvement of the delivery process by managing projects, delivering project plans and monitoring performance. -Monitoring the hourly On Time Performance of the pin codes while maintaining cost targets to avoid any misses in order to maintain customer satisfaction.

Operations Executive at Amazon, Mar 2019 - Aug 2021 · 2 yrs 6 mos, - Monitoring the daily operations and metrics of sellers and their Seller Flex sites via connects, emails and coordinating with the internal stakeholders. - Liaise between field executives/sellers and various internal and external stakeholders for efficient and timely execution of operations. - Received incoming calls and addressed phone/email requests to reduce delay in the process. - Proactively updated the regular call-outs from the internal and external agencies to reduce customer impact and improve seller experience. - Worked on ECR escalations by taking the required and proper update from the sellers by probing the proper reason to improve seller experience within the TAT. - Being a part of Seller Flex team, has proactively worked on third party trans handover pickup issues and converted them positively to minimize the misses and to improve customer impact. - Assisting the sellers related to their queries and to resolve the issue via available Paragon tool.

Former Finance Intern at Edusports, Jul 2018 - Sep 2018 · 3 mos, Bengaluru Area, India

Education

Bachelor of Commerce, Accounting and Finance, Bishop Cotton Womens Christian Law College

12, Business/Commerce, General, Kendriya vidyalaya ASC